People Soft
Syed Gouse Zubair
Hyderabad
Summary
To work in an organization, which would help me grow in my career and where my Educational qualifications can be an asset to the organization. I believe in taking up challenges And adapting to the recent trend in sophisticated Technology.
Overview
16
16
years of professional experience
1
1
Language
Work History
AR Collection Specialist
CleanHarbors Environmetal
10.2019 - Current
- Improved account receivable collection rates by implementing efficient tracking and follow-up procedures.
- Effectively resolved chargeback disputes through research and documentation of supporting evidence.
- Successfully managed a high-volume AR portfolio while maintaining a strong focus on customer satisfaction and timely collections.
- Assisted in preparing monthly aging reports for management review, highlighting potential collection risks and areas for improvement.
- Effectively resolved chargeback disputes through thorough research and documentation of supporting evidence.
- Maintained detailed records of all collection activities, ensuring compliance with internal audit requirements and industry regulations.
- Supported cash application team by providing accurate remittance information, enabling prompt posting of payments to appropriate accounts.
- Partnered with legal counsel on escalated collection matters involving litigation or bankruptcy proceedings, maximizing recovery efforts where possible.
- Identified trends in late payments, recommending process improvements to prevent future delinquencies and improve overall collection efforts.
- Established strong professional relationships with clients, ensuring open lines of communication for invoice inquiries and payment negotiations.
- Collaborated with sales and customer service teams to resolve client disputes and facilitate timely payment of invoices.
- Enhanced cash flow for the company by consistently meeting or exceeding collection targets.
- Facilitated the resolution of billing disputes, collaborating with internal departments to correct errors and expedite payment.
- Streamlined AR processes, leading to increased efficiency and reduced errors in billing and collections.
- Identified and contacted customers with overdue accounts to address payment status.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Collected on delinquent accounts to reduce overdue balances.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Maintained consistently high success rate of collecting on overdue accounts.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Verified compliance with relevant laws, regulations and best practices related to customer account management.
- Responded to customer inquiries and provided detailed account information.
- Provided training and mentorship to junior collection specialists, enhancing departmental knowledge base and skill set.
- Maintained accurate records of customer accounts, payments and payment plans.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Established relationships with customers to encourage payment of delinquent accounts.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Generated and distributed monthly customer statements.
- Prepared and submitted legal documents to initiate court proceedings.
SALES COORDINATOR
AL RAAYA DRUG STORE
11.2014 - Current
- Managing and Making Order's of Sales Executive
- Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.
- Tracking sales orders to ensure that they are scheduled and sent out on time.
- Effectively communicating with customers in a professional and friendly manner.
- Ordering and ensuring the delivery of goods to customers.
- Supporting the field sales team.
- Ensuring that staff uniforms and personal appearance are always clean and professional.
- Carrying out administrative tasks such as data input, processing information, completing paperwork
- And filing documents.
- Contacting potential customers to arrange appointments.
- Speaking with customers using clear and professional language.
- Resolving any sales related issues with customers.
- Completing the administrative needs of the Sales Department.
- Making follow-up calls to confirm sales orders or delivery dates.
- Responding to sales queries via phone, e-mail
IT RECRUITER
CAT TECHNOLOGIES
02.2010 - 08.2012
Education
B.com (comp) -
CMJ University
Intermediate - undefined
Board of Intermediate Education
01.2003
S.S.C - undefined
Board of Secondary Education
01.2001
Skills
Strong understanding of MS Office applications
Technical troubleshooting
Software
Oracle Erp
Interests
Surfing Net, playing Computer Games, Internet Shopping, Cooking
Timeline
AR Collection Specialist
CleanHarbors Environmetal
10.2019 - Current
SALES COORDINATOR
AL RAAYA DRUG STORE
11.2014 - Current
IT RECRUITER
CAT TECHNOLOGIES
02.2010 - 08.2012
Intermediate - undefined
Board of Intermediate Education
S.S.C - undefined
Board of Secondary Education
B.com (comp) -
CMJ University
STRENGTH
- Work hard to achieve the goals.
- Learning new technologies in short time.
- Ability to communicate well and
- Enthusiastic
PERSONAL PROFILE
- Name: Syed Gouse Zubair
- Father's Name: Syed Sajid Ali
- Gender: Male
- Nationality: Indian.
- Marital Status: married.
- Date of Birth: 03 June
- Address: H.No 9-4-37/10 Tolichowki Hyderabad 500008
- E-mail: zubair3686@gmail.com