Syed Hayyum
Hyderabad
Summary
PMO and Program Management professional specializing in process optimization and team leadership. Expertise in developing governance models and aligning projects with organizational objectives. Proven ability to foster strong relationships across teams and stakeholders for effective project execution. Committed to delivering impactful results through structured planning and continuous improvement.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
PMO Program Manager
Deloitte USI (US India)
Hyderabad
04.2023 - Current
- Led strategic initiatives to enhance operational efficiency through process redesigns and Six Sigma methodologies.
- Designed and executed frameworks for operational excellence, aligning goals with leadership for successful adoption.
- Managed cross-functional project portfolios, ensuring timely delivery and resource optimization across teams.
- Facilitated executive governance meetings, preparing presentations and reports for senior stakeholders to support decision-making.
- Organized Lean Six Sigma training programs, collaborating with trainers to align with organizational objectives for continuous improvement.
Senior PMO Analyst
Deloitte USI (US India)
Hyderabad
01.2021 - 04.2023
- Acted as primary point-of-contact between external vendors and internal stakeholders throughout the duration of contracted engagements.
- Coordinated across departments to ensure seamless integration of projects into larger business initiatives.
- Communicated regularly with senior leadership regarding the status of projects as well as any issues or concerns that arose during the course of a project's lifecycle.
- Managed multiple concurrent projects while ensuring deadlines were met according to schedule.
PMO Analyst
Deloitte USI (US India)
hyderabad
09.2018 - 01.2021
- Developed project plans and timelines for multiple initiatives to ensure effective execution.
- Coordinated meetings and communications between project teams and stakeholders for seamless collaboration.
- Monitored project progress, providing management with updates on key milestones.
- Produced thorough, accurate reports of project activities in a timely manner.
Senior Executive Engineer
Tata Teleservices Ltd
Hyderabad
06.2017 - 08.2018
- Oversaw Fiber Network Operations Center, managing Escalation Desk for critical issue support.
- Integrated operations management to enhance efficiency across network functions.
- Utilized project management techniques for timely resolution of high-profile issues.
- Supported engineering team by facilitating effective communication and collaboration during escalations.
Network Support Engineer
Tata Teleservices Ltd
Hyderabad
06.2015 - 06.2017
- Diagnosed network issues using advanced diagnostic tools and troubleshooting techniques.
- Collaborated with cross-functional teams to resolve complex network problems effectively.
- Monitored network traffic to identify vulnerabilities and performance bottlenecks.
- Assisted in implementing network upgrades to enhance overall efficiency.
Education
Bachelor of Technology - Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Andhra Pradesh, India05-2015
Skills
- Project and program management
- Six Sigma methodologies
- Cross-functional leadership
- Process redesign
- Continuous improvement
- Stakeholder management
- Executive communication
- Vendor management
Affiliations
Led Deloitte’s Impact Day Thread for two consecutive years, spearheading community engagement initiatives and coordinating cross-functional teams to drive meaningful social impact. Demonstrated exceptional leadership, organizational skills, and a commitment to fostering positive change.
Accomplishments
- Awarded Deloitte USI’s Inclusion Champion for 2023 in November, I was recognized for fostering a culture of inclusion and actively supporting the Global DEI Council initiatives Collaborated on strategies to enhance diversity, equity, and inclusion across the organization
- Played a pivotal role in seamlessly transitioning the team to a new branding, name, and logo design, ensuring a disruption-free go-live Engaged the team through a creative contest, fostering collaboration and enthusiasm during the transition process.
Certification
- Certified Associate in Project Management (CAPM)®
- Practical application of Gen AI for project managers
- Talking to AI: Prompt engineering for project managers
- ICAgile Certified Professional
- Six Sigma Yellow Belt Certified
- ITIL 4 Foundation
Languages
Urdu
First Language
English
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Websites
References
References available upon request.
Timeline
PMO Program Manager
Deloitte USI (US India)
04.2023 - Current
Senior PMO Analyst
Deloitte USI (US India)
01.2021 - 04.2023
PMO Analyst
Deloitte USI (US India)
09.2018 - 01.2021
Senior Executive Engineer
Tata Teleservices Ltd
06.2017 - 08.2018
Network Support Engineer
Tata Teleservices Ltd
06.2015 - 06.2017
Bachelor of Technology - Electronics And Communications Engineering
Jawaharlal Nehru Technological University
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