Syed Imaaduddin
Founder's Office
Bengaluru
Summary
- Energetic and customer-focused professional with diverse experience in business development, client success, product operations, and customer engagement.
- Proven ability to understand customer needs, build strong relationships, and ensure smooth delivery of products and services. Played a key role in high-impact projects for clients like Adani, Mercedes, and Yokogawa, managing everything from market research and lead generation to post-sale support and delivery.
- Skilled in creating engaging product pitches, handling client conversations with empathy and clarity, and ensuring a seamless customer experience.
- Passionate about delighting customers, solving problems, and being part of a fast-growing, high-energy team. Excited to contribute to a vibrant brand like organizations, where great service, storytelling, and hustle meet.
Overview
2
2
years of professional experience
Work History
Founder's Office (Business & Operation Associate)
Fabrik Space
05.2024 - Current
- Conducted comprehensive market research to identify trends and inform product and sales strategies.
- Generated steady pipeline of leads, achieving 20% increase in lead volume and 5% improvement in conversion rates.
- Designed tailored pitch decks for various client segments and actively engaged in product presentations.
- Cultivated strong client relationships through effective communication and understanding of requirements.
- Executed quality assurance processes by testing features, preparing documentation, and ensuring deployment readiness.
- Collaborated with engineering team during product deployments for high-profile clients like Adani , Mercedes , and Yokogawa.
- Rapidly learned product details within one week, contributing to project timelines and client success.
Associate Software Engineer
Empyra
02.2023 - 03.2024
- Achieved Atlassian Jira certification within three months.
- Executed secure data migration projects, transferring client information from various cloud environments into Jira, ensuring data integrity.
- Configured and customized Jira workflows to align with client-specific needs, enhancing process visibility and automation.
- Collaborated with cross-functional teams using React.js, Node.js, and Python to develop integrated solutions within the Jira ecosystem.
- Contributed to Monday.com by developing a custom app to enhance functionality for unique client requirements.
- Delivered technical support and tailored solutions to boost collaboration, project tracking, and productivity for clients.
Education
Master of Science - Computer Science
MIA Digital University
Distance Learning 04.2001 -
Bachelor of Engineering - Information Science
The Oxford College of Engineering
Bengaluru, India 04.2001 -
Skills
Problem-solving abilities
Timeline
Founder's Office (Business & Operation Associate)
Fabrik Space
05.2024 - Current
Associate Software Engineer
Empyra
02.2023 - 03.2024
Master of Science - Computer Science
MIA Digital University
04.2001 -
Bachelor of Engineering - Information Science
The Oxford College of Engineering
04.2001 -
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