Summary
Overview
Work History
Education
Skills
EXTRA CURRICULUM ACTIVITY
LANGUAGES
PERSONAL DETAILS
Timeline
Generic
SYED ISLAHUDDIN AHMAD HANFI

SYED ISLAHUDDIN AHMAD HANFI

Lucknow

Summary

Results-driven Telecom Project Manager with over 20 years of expertise in executing projects and managing operations and maintenance in Outside Plant (OSP), fiber optic, copper media, and microwave transmission. Demonstrated leadership of cross-functional teams, effective scheduling and monitoring of project activities, and assurance of timely customer deliveries while optimizing costs. Proven track record of achieving significant CAPEX savings through strategic planning and resource management. Committed to driving project success and enhancing operational efficiency in dynamic environments.

Overview

22
22
years of professional experience

Work History

Circle Service Delivery Head

TATA COMMUNICATIONS (TCTS)
11.2015 - Current

Project Management & Delivery

  • Managed end-to-end OSP/ISP projects for network rollout, upgrades, and customer delivery.
  • Led ISP equipment I&C for Fiber and MW networks.

Stakeholder Coordination

  • Coordinated with authorities for right-of-way (ROW) approvals.
  • Collaborated with internal teams for PO issuance, QC, acceptance testing, and invoicing.

Team Management & Quality Control

  • Supervised subcontractors, field teams, and vendors to ensure quality and timeline adherence.
  • Tracked OSP material procurement and consumption.

Documentation & Compliance

  • Verified as-built documentation against design plans using GIS.
  • Requirement analysis and feasibility for new SD and projects.

Strategic Planning & Execution

  • Planned hardware and environment provisioning, documentation, and application deployments.
  • Tracked project success against KPIs and drove issue mitigation through effective escalation management.

Project Monitoring & Revenue Realization

  • Reviewed project progress and margins periodically to ensure faster revenue realization through prioritization of orders.
  • Led cross-functional teams to enhance operational efficiency and service delivery across multiple regions.
  • Developed and implemented strategic initiatives to improve customer satisfaction and retention metrics.

Major Achievement and Project in TCTS

  • Spearheaded SD to Packet migration project for UPE and UPW, ensuring seamless transition.
  • Successfully completed connectivity of 300 locations for UP Police's Dial 100 project, leveraging UBR and OFC infrastructure.


Deputy Manager

TATA TELESERVICES LTD
03.2007 - 11.2015
  • Responsible for SD O&M for enterprise customers in UPE.
  • Ensured timely delivery, cost control, and optimal user satisfaction.
  • Determined technical feasibility of customer requirements for MW, OFC, and copper networks.
  • Project management, O&M, and technical feasibility analysis.

Sr. Officer in Wireline and Copper Rollout Project

Bharti Comtel (Airtel)
01.2005 - 03.2007
  • Prepared layout plans for copper and fiber routes in Lucknow city, including 10 RSU sites with pillar, sub-pillar, DP, and cable planning.
  • Managed laying of optical fiber, installation of joint chambers, and route markers for access networks with OSP vendors.
  • I&C of transmission equipment within specified timelines.

Worked as Digital Cartographer

Tele Atlas India Limited
05.2003 - 03.2004
  • Used Tamapper for multi-spectral imaging (Europe, America) with geo-positioning and merging.
  • Conducted quality assurance checks on digital cartographic outputs to ensure precision and consistency.
  • Managed GIS data conversion including scanning, geo-referencing, digitization, and quality checks.

Education

Project Management Professional -(PMP) -

08.2025

M.Tech - Information Technology

Karnataka State Open University
Lucknow India
07.2010

Master of computer application (MCA) - undefined

IGNOU
Maidan Garhi, Delhi
06.2007

Advanced Diploma in computer application (ADCA) - undefined

IGNOU
06.2005

Post Graduate Diploma in computer application (PGDCA) - undefined

IGNOU
12.2003

Bachelor of Arts -

RML University Faizabad
Bahraich, India
08.1997

Intermediate (UP Board) -

Maharaj Singh Inter College
Bahraich, Uttar Pradesh India
07.1995

High School (UP Board) -

Azad Inter College
Bahraich, Uttar Pradesh India
07.1993

Skills

  • Certified project management professional
  • Service delivery optimization for KPIs
  • Effective communication with stakeholders
  • Operation and maintenance of transmission systems
  • People management
  • Operational excellence
  • Customer focus
  • Scrum master
  • Lean six sigma
  • Sales support

EXTRA CURRICULUM ACTIVITY

B Certificate in NCC. Project Leader in Yellow belt Six Sigma project. Certified in Six Sigma and QUICK projects. Active volunteer Leader for Back-to-School Drive, a community initiative to collect and distribute essential school supplies to underprivileged student.

LANGUAGES

Hindi: First Language
English: B2 Upper Intermediate (B2)
Urdu: B1 Intermediate (B1)

PERSONAL DETAILS

  • Father: Mr. G.A. Hanfi (Civil Engineer in PWD).
  • Date of Birth: July 1978.
  • Nationality: Indian.
  • Marital Status: Married.

Timeline

Circle Service Delivery Head

TATA COMMUNICATIONS (TCTS)
11.2015 - Current

Deputy Manager

TATA TELESERVICES LTD
03.2007 - 11.2015

Sr. Officer in Wireline and Copper Rollout Project

Bharti Comtel (Airtel)
01.2005 - 03.2007

Worked as Digital Cartographer

Tele Atlas India Limited
05.2003 - 03.2004

Master of computer application (MCA) - undefined

IGNOU

Advanced Diploma in computer application (ADCA) - undefined

IGNOU

Post Graduate Diploma in computer application (PGDCA) - undefined

IGNOU

Project Management Professional -(PMP) -

M.Tech - Information Technology

Karnataka State Open University

Bachelor of Arts -

RML University Faizabad

Intermediate (UP Board) -

Maharaj Singh Inter College

High School (UP Board) -

Azad Inter College
SYED ISLAHUDDIN AHMAD HANFI