Syed Jameel Hussaini
Customer Service
Hyderabad
Summary
Dynamic, results-driven manager with a proven track record in leadership, strategic planning, and problem-solving. Adept at driving organizational success through team motivation and effective resource coordination to meet and exceed demanding targets. Committed to continuous professional development and leveraging expertise in operational management to optimize workflows and enhance efficiency. A methodical approach ensures operational demands are met while making a meaningful impact on the bottom line.
Overview
10
10
years of professional experience
Work History
Deputy Manager-II
ICICI Bank
07.2023 - Current
- Name of company: ICICI Bank (RBI Ombudsmen)
- Designation: Deputy Manager-II
- Date Of Joining: 5th July 2023.
- Last date of working: Still Working.
Analyst - Quality
Cognizant Technology Solutions India Pvt. Ltd
10.2022 - 06.2023
- Name of company: Cognizant Technology Solutions India Pvt. Ltd (Paychex).
- Designation: Analyst - Quality
- Date Of Joining: 21st October 2022.
- Last date of working: 23rd June 2023.
Process Associate (E-Mails)
Genpact India Pvt. Ltd
01.2020 - 10.2022
- Name of company: Genpact India Pvt. Ltd (Google Pay).
- Designation: Process Associate (E-Mails)
- Date Of Joining: 08th January 2020.
- Last date of working: 20th October 2022.
Customer Care Officer (E-Mails)
Karvy Fintech
04.2018 - 11.2019
- Name of company: Karvy Fintech Pvt Ltd.
- Designation: Customer Care Officer (E-Mails)
- Date Of Joining: 30th April 2018.
- Last date of working: 01 November 2019.
Phone Banking Officer (E-Mails)
ICICI Bank
10.2016 - 04.2018
- Name of company: ICICI Bank
- Designation: Phone Banking Officer (E-Mails)
- Date Of Joining: 20th October 2016.
- Last date of working: 11th April 2018.
Tata Sky (Chat Support Executive)
TATA Business Support Services Pvt. Ltd
07.2015 - 10.2016
- Name of company: TATA Business Support Service Pvt. Ltd.
- Designation: Tata Sky (Chat Support Executive).
- Date of joining: 4th July 2015.
- Last date of working: 15th October 2016.
Education
B.Tech - Electrical & Electronics Engineering
SHAAZ College of Engineering & Technology
04.2001 -
Class XII -
Govt. Junior College For Boys
01.2010
Class X -
Jasmin High School
01.2008
Skills
Customer service proficiency
Adaptability and flexibility
Effective time management
Collaborative team development
Team leadership
Client support
Collaborative teamwork
Strategic decision-making
Operational improvements
Accomplishments
- Submitted a mini-project in the 3rd B.Tech with naming “WIRELESS POWER THEFT AND MONITERING AT LOCAL SUBSTATION”
- Secured town 1st prize for my intermediate CRICKET in my college.
Personal Profile:
- Name: Syed Jameel Hussaini
- Father’s Name: Syed Ismail Hussaini.
- Gender: Male.
- Date-Of-Birth: 25th FEB 1992.
- Address: 9-3-125/93/A, Shahtam Nagar, M.D. Lines, Tolichowki, Hyderabad
Disclaimer
I hereby declare that the above-mentioned information is correct to best of my knowledge.
Timeline
Deputy Manager-II
ICICI Bank
07.2023 - Current
Analyst - Quality
Cognizant Technology Solutions India Pvt. Ltd
10.2022 - 06.2023
Process Associate (E-Mails)
Genpact India Pvt. Ltd
01.2020 - 10.2022
Customer Care Officer (E-Mails)
Karvy Fintech
04.2018 - 11.2019
Phone Banking Officer (E-Mails)
ICICI Bank
10.2016 - 04.2018
Tata Sky (Chat Support Executive)
TATA Business Support Services Pvt. Ltd
07.2015 - 10.2016
B.Tech - Electrical & Electronics Engineering
SHAAZ College of Engineering & Technology
04.2001 -
Class XII -
Govt. Junior College For Boys
Class X -
Jasmin High School
Similar Profiles
Edison Ravi KoilpillaiEdison Ravi Koilpillai
IT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI PrudentialIT Technical Sourcer Recruiter at Skillmine Technology Consulting Pvt Limited, ICICI Bank, ICICI Securities, ICICI Prudential
VISAL VIJAYAKUMARVISAL VIJAYAKUMAR
DEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANKDEVELOPMENT OFFICER at ICICI FOUNDATION FOR INCLUSIVE GROWTH, ICICI BANK
SANTOSH GUPTASANTOSH GUPTA
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))
Mohammad Kaif ShaikhMohammad Kaif Shaikh
Relationship Manager at ICICI BankRelationship Manager at ICICI Bank
Nithin SaraNithin Sara
Sr. Product Engineer at TECHMAHINDRA LTDSr. Product Engineer at TECHMAHINDRA LTD