Years of Experience: 18+ years in logistics and operations
Syed Kareem
Operation Supervisor
Saleheen Colony Hyderabad Telangana ,Hyderabad
Summary
Results-driven Operations Supervisor with over 18 years of experience in managing and optimizing team performance and operational processes. Proven track record in implementing cost-saving strategies and improving workflow efficiency.
Experienced operations supervisor with a proven track record in leading teams to enhance productivity and efficiency within the logistics sector. Skilled in developing operational plans, ensuring compliance with standard procedures, and fostering strong customer relationships. Adept at driving initiatives for continuous improvement and resolving operational issues promptly. Known for excellent communication skills and a strong commitment to safety and quality standards.
Overview
18
18
1
1
Certification
Work History
Operations Team Supervisor
DHL Worldwide Express
Dubai
12.2017 - 04.2024
- Developing and implementing standard operating procedures to ensure efficient workflow.
- Identifying areas of improvement and developing strategies to increase efficiency.
- Monitoring staff performance and providing feedback for improvement.
- Managing daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintaining accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Resolving customer complaints promptly to maintain customer satisfaction.
- Conducting regular meetings with staff members to discuss any issues or concerns they may have had.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, and packing items for shipment.
Road Coordinator
DHL Worldwide Express
Dubai
05.2012 - 12.2017
- Monitoring, tracking, and reporting delivery times and material arrivals.
- Ensuring proper securing of all cargo in accordance with safety regulations.
- Maintaining records of truck movements, including pick-up and drop-off locations, time frames, and any special instructions or notes.
- Communicating with drivers regarding any changes in route, delays, or other issues that may occur during transit.
Office Administrator
DHL Worldwide Express
Dubai
07.2008 - 05.2012
- Managing day-to-day administrative tasks in the office.
- Handling incoming calls professionally, directing callers to the appropriate person or department, and taking messages when necessary.
- Composing different forms of correspondence, such as letters, emails, memos, reports, and various documents.
- Monitoring office supplies, anticipating needs, placing orders, and verifying receipt of supplies.
- Assisting in organizing events like staff meetings or conferences.
Operation Agent
DHL Worldwide Express
Dubai
06.2006 - 07.2008
- Performed package sorting activities effectively to ensure prompt dispatch.
- Ensured timely distribution of materials by coordinating with other departments.
- Maintained precise documentation of all inbound and outbound shipments.
- Ensured safety compliance throughout loading and unloading operations.
- Operated forklifts and pallet jacks to efficiently transport materials within the warehouse.
Education
Bachelor of Commerce - Accounting
Osmania University
Skills
Operational Efficiency
Staff Training and Development
Planning and Implementation
Customer Relationship Management
Compliance & Quality Assurance
Team Building/Leadership
Logistics Software (eg, GEMA / CSV / OPMS)
Microsoft Office Suite (Excel, Word, PowerPoint)
Inventory Management Systems
Affiliations
- Work and Personal Life: Engaged in coordinating workshops, seminars, and events dedicated to promoting activities for energy conservation.
- Community Involvement: Actively volunteering and participating in community service, showcasing strong sense of social responsibility and empathy.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- Received the Best Team Player Award for the period of January to June 2007.
- Awarded Analyst of the Month for October 2007, May 2008, and July 2010.
- The winner of the ideation contest in September 2010.
- EOY First Runner-Up 2012.
- E-commerce Champion of the Year 2013.
- Outstanding Achiever of the Year 2017.
- 2018 EOY Second Runner-Up.
- Nominated EOY 2023.
Certification
- Certified International Specialist (2012)
- Certified International Manager 1 & 2 (2018 & 2019)
- Certified Fire Warden (2020)
- Certified First Aider (2021)
- IATA Certified Dangerous Goods Handling, Category 6 & ADR Certified (2010 - 2022)
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPersonal development programsCooking / Swimming / Movies and Music
I take pleasure in cooking and serving food to others.
Swimming every weekend.
I believe music transcends language, and I enjoy all types of music.
Watching movies is a popular weekend activity.
Timeline
Operations Team Supervisor
DHL Worldwide Express
12.2017 - 04.2024
Road Coordinator
DHL Worldwide Express
05.2012 - 12.2017
Office Administrator
DHL Worldwide Express
07.2008 - 05.2012
Operation Agent
DHL Worldwide Express
06.2006 - 07.2008
Bachelor of Commerce - Accounting
Osmania University
- Certified International Specialist (2012)
- Certified International Manager 1 & 2 (2018 & 2019)
- Certified Fire Warden (2020)
- Certified First Aider (2021)
- IATA Certified Dangerous Goods Handling, Category 6 & ADR Certified (2010 - 2022)
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