Syed Maqsood Pasha

Underwriting Team Manager with 10 years of experience in leading high-performing teams and streamlining underwriting operations.. Adept at risk analysis, compliance oversight, and stakeholder communication. Committed to driving efficiency and profitability through innovative underwriting strategies and enhanced team collaboration.

• Managed the underwriting process for diverse mortgage products, ensuring compliance with industry standards.
• Monitored underwriting turn times, consistently achieving targets while maintaining quality.
• Conducted thorough reviews of applicants’ financial histories and property assessments.
• Credit analysis based on borrower's Income, Asset, Liability and Collateral (4CsofUnderwriting) to determine thecredit worthiness of a customer.
• Compute income and debt ratio calculations following FNMA, FHLMC program guidelines and ability to repayrequirements.
• Reviewing income documents like Paystubs, Title commitment, Property Appraisal, Self-employment income, SSI, Retirement income, tax returns, and Bank statements.
• Income calculations following asset review for QM clients and following Non QM NONI loans program guidelines for collateral review and complete underwriting and Due Diligence review.
• Collaborated with cross-functional teams to identify and implement process improvements.
• Ensured adherence to bank compliance and regulatory requirements in all underwriting activities.
• Ensure proper lines of communication with both senior management, Delivery solutions peers, Legal/ Risk/ Compliance and both internal/external technology teams.
• Track productivity and OKRS (Objectives & Key Results) for the High Value payment investigations.
• Provide ongoing coaching and support of team within Delivery solutions.
• Handle escalated issues and requests from internal and external Clients and employees; provide feedback and guidance to the staff
• Established and maintained audit and compliance procedures to mitigate risks.
• Adapted operational strategies to align with industry changes, enhancing team responsiveness.
• Maintained a hands-on approach to production, fostering a culture of accountability and excellence.
• Updated and maintained underwriting guidelines and operational manuals to reflect industry changes.
• Collaborated with cross-functional teams to address underwriting challenges.

• Managing a team of 20 – 25 FTEs for payments investigations process.
• Direct management in the day-to-day back-office operations processes and applications.
• Investigating on Amendment, BCNR, Cancellation, Return of Funds FRUTA, compliance and SMRFI cases.
• Collaborate with the Delivery Solutions VP, technology, and process engineering teams to design best-in-class customer experience platforms and processes, as well as the underlying agent-facing and customer-facing systems that deliver these experiences. Monitor the health of different Payment channels.
• Identify process improvements by performing root cause analysis and address them. Raise awareness, track next steps, partner with technology to address the risks and build for scale
• Engage with product teams on strategic priorities for Client growth initiatives.
• Engage with partners and vendors to maintain the health client businesses
• Handle issues, escalations, identify risks and follow up on remediations across Payments and reconciliation stack for client businesses across product lines.

• Live underwriting End to end.
• Ability to manually underwrite complex transactions to ensure the loan meets established FNMA, FHLMC guidelines for conventional loans and FHA, VA for government loans.
• Credit analysis based on borrower's Income, Asset, Liability and Collateral (4CsofUnderwriting) to determine thecredit worthiness of a customer.
• Compute income and debt ratio calculations following FNMA, FHLMC program guidelines and ability to repayrequirements.
• Reviewing income documents like Paystubs, Title commitment, Property Appraisal, Self-employment income, SSI, Retirement income, tax returns, and Bank statements.
• Income calculations following asset review for QM clients and following Non QM NONI loans (Commercial loans)program guidelines for collateral review and complete underwriting and Due Diligence review.
• Reviewing on 12 month, 24 month and 1 page Bank statement calculations for Non QM files.
• Evaluating the DSCR ratio and meeting the NON QM guidelines to quality the loans.
• Complete review of credit report to verify trade lines, derogatory accounts, and public records and Credit reconciliation.
• Thorough income calculation i.e.; salaried income, business income, retirement, SSA rental and Other income types.
• Perform evaluation on collaterals like complete appraisal review, title review and HOI HOA.
• Validating and processing the Loan documents on behalf a Mortgage lender organization.
• Maintain production goals & standards in accordance with established SLA's and metric

• Worked for Westpac client Project for mortgage underwriting and handled team of 10 – 15 members.
• Reviewing 4cs of underwriting documents to take decision on loan whether the borrower is eligible for loan or not
• Evaluating, Reviewing and scrutinizing the finance application in all aspects
• Reviewing and verifying loan applications and supporting documentation for Income and assets in residential mortgage
• Making loan eligibility decisions and approving or rejecting loan applications.
• Analyzing income and employment, credit profile, Debt to income ratios, Loan to value and other pertinent to the credit decision process on each mortgage application
• Analyzing of asset documentation to verify borrower has enough asset to close the loan
• Ensuring all the Income documents are properly reviewed to ascertain the finance limit of a customer
• Income calculation whether the customer can afford to pay the monthly EMI and reviewing the customer bank statements and company profile
• Identify key issues, trends, risk, and observation and provide reporting of results to key stakeholders.
• Performing system checks to ensure that in all aspects a customer application is reviewed.
• Root cause analysis of SLA deviations, action plan development and resolution
• Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc.
• Review daily production reports with researchers to accurately assess that production goals
• Evaluate Employee performance and execute appropriate personnel actions.
• Have regular 1:1s with the researchers
• Enforce all of Hire Right’s policies and procedures as well as Client requirements.
• Handle escalated issues and requests from internal and external Clients and employees; provide feedback and guidance to the staff
• Create and manage KPIs
• Provide clear, concise, measurable objectives to the researchers and review on a regular basis
• Communicate expectations clearly and provide consistent feedback.

• Worked as an underwriter in processing the mortgage loans of US based clients. We work in detail relating to documentation and calculation of the income source of the borrowers. The main objective is Making Home Affordable Program, a plan to stabilize the housing market and help struggling homeowners get relief and avoid foreclosure. Under this plan, servicers apply a uniform loan modification process to provide eligible borrowers with affordable and sustainable monthly payments for their mortgage loans. Affordability is achieved through the application of interest rate reduction, term extension, principal forbearance and principal forgiveness.
• Underwriting Work Profile:
• Reviewing the complete documents of the borrower
• Screening the documents like 4506-T, Paystubs, Self-employment Docs, MOA, SSN number, Residential docs, utility Bills, SSI Income, Pension income, alimony income, Tax returns, Bank statements
• Income calculation through the provided income, calculation the Depth income ratio, YTD income
• Checking out the fraud checks.
• Credit analysis based on borrower's Income, Asset, Liability and Collateral (4Cs of Underwriting) to determine the credit worthiness of a customer.
• Evaluating complete loan documents and provide approval or denial decision.
• Thorough income calculation i.e.; salaried income, business income, retirement, SSA rental and other income types.