Syed Mohammad Wiqar Atif
Chennai
Summary
Intended to build a carrier with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself completely and realize my potential and willing to work as a key player in a team with friendly environment.
Overview
7
7
years of professional experience
Work History
Network Engineer – WLAN
Movate Technologies
11.2021 - Current
- I have 4+Years of experience in handling TAC tickets as Network Engineer in Aruba HPE at CSS CORP(Movate), with Good Knowledge in Switching, Routing, Security, Wireless Access Points, and troubleshooting multiple vendor products.
- Supporting enterprise customer through Email, Calls and Remote session with Proper troubleshooting and next plan of action promptly.
- Configuring new Networks and Troubleshooting the Existing Networks based on the Customer requirement and the Issues.
- Assisting Enterprise Customers in deploying wired and wireless networks with Aruba's Best practice to minimize operational hurdles.
- Coordination with development teams on software deficiencies, enhancements and feature request.
- Worked with JIRA for filling bus in APS and Aruba Central Related Issues.
- Skilled in working on escalation cases from Junior/Senior L1 engineer to provide better and fast resolution to the customer.
- Understanding network requirement and support end users in installation and maintenance of wireless environment Knowledge of Aruba Airwave and Central.
- Knowledge on 802.11 header.
- Knowledge on wireless standards.
- Knowledge Roaming parameters OKC 802.11r, k,v and roaming related issue and troubleshooting.
- Troubleshooting AP Cluster issues in the BSS.
- Understanding the basic requirement of AP Wi-Fi Security such as EAP- PEAP, EAP-TLS,4-way handshake, wireless encryption.
- Cluster formation and making the required changes in the AP cluster.
- Provisioning and troubleshooting connection between Instant Access point clusters and Aruba cloud management platform.
- Troubleshooting DOT1x Authentication.
- Troubleshooting Layer 3 Authentication issue (Captive portal Logins).
- Troubleshooting on Association issues, Throughput issues, Disconnection issues, Roaming issues.
- Lead customer critical issues and account team expectations around support when needed and build remote cross-functional teams to achieve customer satisfaction.
- Handling critical Network outages (P1 & P2).
- Design, test and/or commissioning of wired and wireless.
Accounts Receivable
Global Health Care Solution
01.2019 - 01.2021
- Timely management of unpaid claims and ensure secondary claims are submitted and paid
Education
BCA -
Abdul Hakeem College
04-2017
Skills
Wired technical knowledge on CCNA and CCNP topics
likes TCP/IP, ARP,IPV4/,DHCP,DNS,
ICMP, NAT, UDP, TCP, Routing, Switching, SSL/TLS, IPSEC and HA, Switching concepts like VLANs, Inter-VLAN Communications, STP
Wireless Technical
Knowledge of CWNA and CWAP topics like RF fundamentals, CSMA/CA, 8021x (EAP-PEAP, EAP-TLS), captive portal integration with Aruba ClearPass, understanding of rogue AP, QoS, knowledge of wireless standards (80211a/b/g/n/ac/ax/be) and its modulation and transmission techniques, advanced knowledge of troubleshooting wireless speed and connectivity issues, troubleshooting of IPsec, GRE issues, and troubleshooting wireless issues at the packet level
Network Monitoring and
Managements
Aruba Central Cloud Aruba Activate SNMP, Syslog
Aruba Product
Aruba Instant OS, Aruba Activate, and Aruba Central Basic Understanding of ClearPass and Aruba OS, Gateways
Disclaimer
I hereby confirm that the information provided in this form is true and correct.
-Syed Mohammed Wiqar Atif
Timeline
Network Engineer – WLAN
Movate Technologies
11.2021 - Current
Accounts Receivable
Global Health Care Solution
01.2019 - 01.2021
BCA -
Abdul Hakeem College