Syed Mohammed Salman
Bangalore
Summary
Results-driven B2B Sales Representative with a proven track record in strategic negotiation and client relationship management. Recognized for enhancing productivity through effective market analysis and adaptive communication. Excels in time management, meeting diverse client needs while driving significant sales growth.
Overview
5
5
years of professional experience
Work History
Admissions Counselor
upGrad Education Pvt. Ltd.
Bangalore
12.2024 - Current
- Utilized Salesforce CRM to manage client interactions and sales pipeline
- Nurtured engagement with prospective customers.
- Contributed to successful sale closures.
- Guided clients through choices using a consultative selling approach.
- Arranged virtual meetings with alumni and career coaches, fostering confidence in course enrollment.
Advisor
BCFORWARD INDIA TECHNOLOGY PVT. LTD.
Bangalore
03.2024 - 06.2024
- Strengthened customer bonds, maintaining elevated satisfaction.
- Delivered technical support and efficiently addressed customer issues.
- Leveraged discount strategies to effectively upsell products.
Lead Generation Specialist
Azuga Telematic Solutions
Bangalore
02.2023 - 10.2023
- Scheduled client demos and performed follow-ups to increase conversions.
- Achieved daily, weekly, and monthly sales quotas with consistency.
- Studied competitors to develop innovative sales strategies
- Leveraged B2B sales techniques to activate and convert cold leads into new opportunities.
Admission Counselor
U-Next
Bangalore
07.2021 - 09.2022
- Monitored and managed follow-up communications through Salesforce CRM.
- Leveraged consultative sales strategies to build strong customer relationships.
- Planned and coordinated product sales to drive revenue growth
- Ensured continuous engagement with potential students through regular calls and emails.
Technical Support Agent
24/7 CUSTOMER PVT. LTD.
Bangalore
08.2020 - 12.2020
- Offered technical assistance to customers, articulating solutions clearly.
- Diagnosed and resolved technical issues remotely to restore service
- Assisted customers with troubleshooting software and hardware problems
- Collaborated with supervisors to escalate and resolve complex technical inquiries
- Documented and tracked customer interactions using ticketing systems
Education
BBA - Finance And Marketing
Sindhi College of Commerce
Bengaluru, KA01-2021
Skills
- Problem-Solving & Decision-Making
- Effective Communication Skills
- Relationship Building & Networking
- Cold Calling
- Lead Generation & Prospecting
- B2B Sales Strategy
- Sales Forecasting & Pipeline Management
- Consultative & Solution Selling
- Cross-Selling & Upselling
- Negotiation & Closing Deals
- Competitive Analysis
- CRM Software (Salesforce, Outreach, Ring central, LinkedIn sales navigator etc)
- Technical Support & Troubleshooting
- Software & Hardware Support
- Escalation Handling
Hobbies and Interests
- Dancing
- Playing E-sports games
- Trading (Cryptocurrency)
Languages
- English
- Hindi
- Kannada
Timeline
Admissions Counselor
upGrad Education Pvt. Ltd.
12.2024 - Current
Advisor
BCFORWARD INDIA TECHNOLOGY PVT. LTD.
03.2024 - 06.2024
Lead Generation Specialist
Azuga Telematic Solutions
02.2023 - 10.2023
Admission Counselor
U-Next
07.2021 - 09.2022
Technical Support Agent
24/7 CUSTOMER PVT. LTD.
08.2020 - 12.2020
BBA - Finance And Marketing
Sindhi College of Commerce
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