Dynamic HR professional with extensive experience at IBM India Private Limited, specializing in talent acquisition and employee relations, consistently delivering impactful HR strategies that elevate performance management and cultivate employee engagement.
Overview
12
12
years of professional experience
Work History
HR Strategic Business Unit Partner
IBM India Private Limited
01.2024 - Current
Aligning HR strategies with business objectives and goals.
Collaborating with business leaders to understand workforce needs and provide tailored HR solutions.
Managing employee relations, performance management, and talent acquisition processes.
Analyzing HR metrics and providing data-driven insights to drive decision-making.
Fostering a positive work environment and promoting employee engagement.
Staying updated on HR trends and best practices to continuously improve HR processes.
Developing and implementing HR programs and initiatives that support business growth and success.
Serving as a strategic advisor to business leaders on HR-related matters.
Managing and mentoring HR team members to ensure high-quality service delivery.
Representing HR in cross-functional initiatives and projects.
HR Delivery – Team lead (Process Owner)
IBM India Private Limited
04.2020 - 12.2023
As a HR Team lead, I handle and Manage employee requests and potential issues, including those conveyed through chats and emails, such as payroll inquiries, expense matters, employee concerns, and more.
I actively contribute to the organization's employer branding initiatives and assist in managing daily queries and related tasks.
I possess hands-on experience with Workday, Concur, HRMS, Zendesk tools, and reporting.
I serve as the primary point of contact for managers, employees, and other HR team members, ensuring seamless communication and support.
I take charge of scheduling changes to ensure adequate daily resource coverage and address motivational and psychosocial issues.
I liaise with management and the operations team to guarantee compliance with company standards, going the extra mile to engage with patients to monitor their progress and ensure satisfaction.
HR Advisor
IBM India Private Limited (Manpower Group Pvt Ltd)
08.2017 - 03.2020
Providing HR guidance and advice to managers and employees on various HR-related matters.
Developing and implementing HR policies, procedures, and best practices.
Conducting employee relations investigations and addressing workplace conflicts.
Facilitating performance management processes and providing coaching to employees.
Assisting with talent acquisition, onboarding, and employee development initiatives.
Analyzing HR metrics and data to inform decision-making and strategy development.
Staying updated on employment laws and regulations to ensure compliance.
Collaborating with cross-functional teams to address organizational challenges and opportunities.
HR Executive – Talent Acquisition
IBM India Private Limited (Manpower Group Pvt Ltd)
02.2016 - 08.2017
Identify hiring need, develop the position description, Recruitment Plan, organizational chart, and other recruitment related documents.
Coordination with Technical panel and understanding their requirements, defining job positions.
Resourcing, screening, and short listing resumes through various job portals or else internal reference, head hunting.
Conduct recruitments showing good faith efforts to broaden diversity.
Short listing the resumes based on desired skills and experience.
Advertising vacancies, screening, and short-listing resumes.
Technical Support Executive
HGS - Hinduja Global Solutions
05.2014 - 02.2016
Technical Support for a leading ISP named EarthLink, as Tier 1 and Tier 2 Support Team only for business clients.
Good knowledge of troubleshooting on UNE, DSL, T1 lines (Voice and data related troubleshooting).
Logging and keeping records of customer queries.
Working with field engineers to visit customers if the problem is more serious.
Testing and fixing faulty equipment, Worked mainly on network transporters such as modem, routers, switches, servers as well as email configuration.
Accounts Receivables
Omega Healthcare Management Services
03.2013 - 04.2014
Accounts Receivables for providers (Doctors) of USA from the policy provider companies.
Enter charges and post payments in the software.
Understand the client requirements and specifications of the project and code the charts accordingly.
Regular Follow Up with the insurance companies and close the target on time.
Education
BCA -
University of Bangalore
India
01.2014
PUC -
Karnataka State Board
India
01.2011
Skills
Microsoft Office Suite
Excel proficiency
Workday and SuccessFactors implementation
Zendesk support
Performance management
Employee relations
Talent acquisition
HR metrics evaluation
Personal Information
Father's Name: Syed Mohammed Ali
Date of Birth: 11/20/93
Nationality: Indian
Marital Status: Married
Timeline
HR Strategic Business Unit Partner
IBM India Private Limited
01.2024 - Current
HR Delivery – Team lead (Process Owner)
IBM India Private Limited
04.2020 - 12.2023
HR Advisor
IBM India Private Limited (Manpower Group Pvt Ltd)
08.2017 - 03.2020
HR Executive – Talent Acquisition
IBM India Private Limited (Manpower Group Pvt Ltd)
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.