SYED TAMEEM
Bangalore
Summary
Dynamic HR professional with extensive experience at IBM India Private Limited, specializing in talent acquisition and employee relations, consistently delivering impactful HR strategies that elevate performance management and cultivate employee engagement.
Overview
12
12
years of professional experience
Work History
HR Strategic Business Unit Partner
IBM India Private Limited
01.2024 - Current
- Aligning HR strategies with business objectives and goals.
- Collaborating with business leaders to understand workforce needs and provide tailored HR solutions.
- Managing employee relations, performance management, and talent acquisition processes.
- Analyzing HR metrics and providing data-driven insights to drive decision-making.
- Fostering a positive work environment and promoting employee engagement.
- Staying updated on HR trends and best practices to continuously improve HR processes.
- Developing and implementing HR programs and initiatives that support business growth and success.
- Serving as a strategic advisor to business leaders on HR-related matters.
- Managing and mentoring HR team members to ensure high-quality service delivery.
- Representing HR in cross-functional initiatives and projects.
HR Delivery – Team lead (Process Owner)
IBM India Private Limited
04.2020 - 12.2023
- As a HR Team lead, I handle and Manage employee requests and potential issues, including those conveyed through chats and emails, such as payroll inquiries, expense matters, employee concerns, and more.
- I actively contribute to the organization's employer branding initiatives and assist in managing daily queries and related tasks.
- I possess hands-on experience with Workday, Concur, HRMS, Zendesk tools, and reporting.
- I serve as the primary point of contact for managers, employees, and other HR team members, ensuring seamless communication and support.
- I take charge of scheduling changes to ensure adequate daily resource coverage and address motivational and psychosocial issues.
- I liaise with management and the operations team to guarantee compliance with company standards, going the extra mile to engage with patients to monitor their progress and ensure satisfaction.
HR Advisor
IBM India Private Limited (Manpower Group Pvt Ltd)
08.2017 - 03.2020
- Providing HR guidance and advice to managers and employees on various HR-related matters.
- Developing and implementing HR policies, procedures, and best practices.
- Conducting employee relations investigations and addressing workplace conflicts.
- Facilitating performance management processes and providing coaching to employees.
- Assisting with talent acquisition, onboarding, and employee development initiatives.
- Analyzing HR metrics and data to inform decision-making and strategy development.
- Staying updated on employment laws and regulations to ensure compliance.
- Collaborating with cross-functional teams to address organizational challenges and opportunities.
HR Executive – Talent Acquisition
IBM India Private Limited (Manpower Group Pvt Ltd)
02.2016 - 08.2017
- Identify hiring need, develop the position description, Recruitment Plan, organizational chart, and other recruitment related documents.
- Coordination with Technical panel and understanding their requirements, defining job positions.
- Resourcing, screening, and short listing resumes through various job portals or else internal reference, head hunting.
- Conduct recruitments showing good faith efforts to broaden diversity.
- Short listing the resumes based on desired skills and experience.
- Advertising vacancies, screening, and short-listing resumes.
Technical Support Executive
HGS - Hinduja Global Solutions
05.2014 - 02.2016
- Technical Support for a leading ISP named EarthLink, as Tier 1 and Tier 2 Support Team only for business clients.
- Good knowledge of troubleshooting on UNE, DSL, T1 lines (Voice and data related troubleshooting).
- Logging and keeping records of customer queries.
- Working with field engineers to visit customers if the problem is more serious.
- Testing and fixing faulty equipment, Worked mainly on network transporters such as modem, routers, switches, servers as well as email configuration.
Accounts Receivables
Omega Healthcare Management Services
03.2013 - 04.2014
- Accounts Receivables for providers (Doctors) of USA from the policy provider companies.
- Enter charges and post payments in the software.
- Understand the client requirements and specifications of the project and code the charts accordingly.
- Regular Follow Up with the insurance companies and close the target on time.
Education
BCA -
University of Bangalore
India01.2014
PUC -
Karnataka State Board
India01.2011
Skills
- Excel proficiency
- Workday and SuccessFactors implementation
- Zendesk support
Microsoft Office Suite
- Performance management
- Employee relations
- Talent acquisition
- HR metrics evaluation
Personal Information
- Father's Name: Syed Mohammed Ali
- Date of Birth: 11/20/93
- Nationality: Indian
- Marital Status: Married
Timeline
HR Strategic Business Unit Partner
IBM India Private Limited
01.2024 - Current
HR Delivery – Team lead (Process Owner)
IBM India Private Limited
04.2020 - 12.2023
HR Advisor
IBM India Private Limited (Manpower Group Pvt Ltd)
08.2017 - 03.2020
HR Executive – Talent Acquisition
IBM India Private Limited (Manpower Group Pvt Ltd)
02.2016 - 08.2017
Technical Support Executive
HGS - Hinduja Global Solutions
05.2014 - 02.2016
Accounts Receivables
Omega Healthcare Management Services
03.2013 - 04.2014
BCA -
University of Bangalore
PUC -
Karnataka State Board
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