Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Syed Waseeulla J

Syed Waseeulla J

Bengaluru

Summary

Hello! My name is Syed Waseeulla, a results-oriented professional with a strong educational background and diverse experience in software consulting and customer service within the technology and travel industries. I hold a Bachelor's degree from Presidency university, where I majored in Marketing and Banking. Building upon my foundation in business, I'm pursuing my further education in MBA with a specialization in Digital Marketing and Ecommerce. With a keen interest in technology and a passion for delivering exceptional customer experiences, I've had the opportunity to work with industry-leading companies such as Apple (Concentrix) and Etihad Group (IGT), where I've honed my skills and made meaningful contributions to business success.

Overview

3
3
years of professional experience

Work History

Guest Relations Officer

Etihad
01.2024 - Current
  • Maintained accurate records of guest preferences in order to provide a more personal experience for future visits.
  • Managed complaints and inquiries from guests promptly and professionally.
  • Attended meetings with other department heads on a regular basis in order to stay updated on changes within the organization.

Software Consultant

Apple
06.2022 - 09.2023
  • During my tenure as a Software Consultant at Apple Inc., I had the privilege of contributing to innovative projects and collaborating with some of the brightest minds in the industry
  • Working within Apple's dynamic environment allowed me to leverage my expertise in software development to provide strategic insights and solutions that aligned with the company's vision of delivering exceptional user experiences.

Education

Master's degree - E-Commerce/Electronic Commerce and digital marketing

Jain (Deemed-to-be University)
04.2026

Bachelor of Commerce - BCom - Business, Management, Marketing, and Related Support Services

Presidency University Bangalore
09.2023

Skills

  • Baggage management system
  • Guest Experience
  • Amadeus GDS
  • GDS systems
  • Digital Marketing
  • E-commerce SEO
  • Project Management
  • Communication
  • Customer Relationship Management (CRM)
  • Administration

Languages

English
First Language

Timeline

Guest Relations Officer

Etihad
01.2024 - Current

Software Consultant

Apple
06.2022 - 09.2023

Master's degree - E-Commerce/Electronic Commerce and digital marketing

Jain (Deemed-to-be University)

Bachelor of Commerce - BCom - Business, Management, Marketing, and Related Support Services

Presidency University Bangalore
Syed Waseeulla J