Syed Azeez Al Asaad
Senior Engineering Manager
Bangalore,Karnataka
Summary
Result driven, Business oriented Engineering Leader with 11+ yrs. in IT (Healthcare, Transport and Logistics, Financial Services, e-commerce, e-Governance, Legal and Intellectual Property Domains).
Expertise in steering major product development, technology transitions, architecting and building end to end distributed systems.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Engineering Manager
Halodoc
Bangalore
09.2021 - 05.2023
- Managed Core Platform Growth team which takes care of all platform capabilities like Payments, Subscriptions, Pricing, Eventing/ Instrumentation, Personalization, Customer Service and all 3rd party integrations
- Responsible for People management, Delivery, Prioritisation of Tech roadmap, monitoring and availability of platform systems.
- Led team of 26 engineers comprising of backend, web, android, iOS and QA
- Built eventing platform to capture user behaviour, being shared to product analytics tools which reduced CAC to $4 from $13
- Built personalisation platform which increased CTR by 4%
- Reduced 25% agent time by integrating chat-bot
- Created KYC platform resulting in 80% reduction of hospital appointment rejection rate.
- Build in app messages and nudges platform resulting in 40% reduction of communications' cost
- Achieved 100% in-sprint automation
- Replaced Google maps with grab maps which saved $13K/ month
- Built Refund to Wallet saving 80% of MDR charges and increase in returning customer
- Built design system to achieve 99% consistency and composability of web and mobile apps.
Lead Software Engineer
Kaleyra
Bangalore
11.2020 - 08.2021
- Revamped KCloud platform to engage with personalized messages, chatbots, WhatsApp and programmable voice messages
- Built Hexatron platform, control centre for all operational activities carried out by backend teams of KCloud platform including onboarding and offboarding.
Senior Software Engineer
Maersk
Bangalore
11.2018 - 11.2020
- Built Container Tracker which is end-to-end container tracker solution that is purely dependant on abundant data available in various source systems, done with smart consolidation efforts
- Built Loadnow, utility platform used by various business units of Maersk to upload and validate all manual upload and master data, used to ingest data to various destinations and configurable source systems. Being used by more than 60 teams and 15000 users as of today
- Built Standard Costs and Yield calculator which helps compute cost associated to each activity when container moves from one point to another by mapping all associated cost incurred for every activity of container journey.
UI Consultant
TekSystems
Bangalore
04.2018 - 09.2018
- Built Smart Pumping platform for Schneider Electric which helps organizations that deal with water services like municipalities, pumping stations and private water operators to increase performance through digital dashboards. Provides digital insights with help of data collected from connected IOT devices to improve investment process in design phase and maximise earnings in operational phase.
Senior Software Engineer
Indecomm
Bangalore
03.2017 - 03.2018
- Built Pricing Simulation Tool for Analytic Edge which gives FMCG product companies analytical support to understand impact of change in promotion levels and to drive significant share business volume, which makes understanding these critical changes to tune future business decisions
- Built GST Bolton for Deloitte which calculates tax returns based on GST norms set by government. It computes GST returns filing from all transaction data of companies from various billing and filing systems.
Founder
Gamebookee Entertainment
Bangalore
01.2015 - 02.2017
- Built marketplace for events and event management which can be used by individuals and corporate clients who wish to organize personal or business evens and can choose from wide range of venues and their associated services like planning, organizing, tracking and managing events in real time
- Built vendor management platform with various integrated tools like reservation management, CRM, Contract Management, Attendee Management, Billing and Invoicing and Calendar Management which vendor would need to manage business integrated with multiple channels.
Software Engineer
Thomson Reuters
Bangalore
12.2011 - 01.2015
- Built Thomson Innovation - leading IP intelligence and collaboration platform which has world's most comprehensive international patent coverage. It provides insights to enhance quality of IP decisions
- Built Accelus Search Intell-iagent which provides on demand search and alert capabilities to research analysts for generating reports on various individuals. It pulls data from more than 3000 sites and source systems on demand
- Built Prism - middle tier platform that aggregates all related functionalities pertaining to branding, notifications, styling, rendering and delivery of documents that are used by multiple products in legal domain.
Education
B.E (ECE) -
Jawaharlal Nehru Technological University
Hyderabad 08.2007 - 08.2011
Skills
Leadership, Organization & Team Building
Defining & Aligning Technical Roadmap with Product
Engineering partnerships with external tech companies to add non-core functionalities
Manage Research & Development, Product / Process Innovation
Strategic & Operational Planning/ Execution
System Design & Architecture
Mentoring and Coaching
Timeline
Senior Engineering Manager
Halodoc
09.2021 - 05.2023
Lead Software Engineer
Kaleyra
11.2020 - 08.2021
Senior Software Engineer
Maersk
11.2018 - 11.2020
UI Consultant
TekSystems
04.2018 - 09.2018
Senior Software Engineer
Indecomm
03.2017 - 03.2018
Founder
Gamebookee Entertainment
01.2015 - 02.2017
Software Engineer
Thomson Reuters
12.2011 - 01.2015
B.E (ECE) -
Jawaharlal Nehru Technological University
08.2007 - 08.2011
Technology Process Expertise
- Java Stack (Spring Boot, Dropwizard), Node JS, Apache Kafka, REST APIs
- JavaScript, OOJS, React, Angular, HTML5, CSS3
- MS SQL Server/ MySQL (RDBMS), NoSQL (Mongo/ CosmosDB/ DynamoDB), ElasticSearch, Redis
- AWS, Azure
- SOA, PAAS, Scalable & Distributed Applications, Microservices, TDD, BDD, Agile
- Docker, Kubernetes
Organization Contributions
- Tech Strategy: Collaborating with leadership to influence the tech vision and helped with goal setting, beginning with evaluating KPIs to define the right OKRs. Contributed to the process of identifying and effectively addressing tech debts.
- Engineering Partnerships: Evaluate and partner with external tech companies to add non-core functionalities
- Business/ Function: Collaborate with Operations and Product to arrive at the quarterly strategy of the business. Providing granular priority lists and creating upskilling plans for engineers for cross-group compatibility
- Delivery and Engineering Excellence: MVP Scoping, Promoting Automation First, Enhancing the existing framework for hiring, continuous learning and development, and opportunity to fail fast to maintain better talent density in the team.