Summary
Overview
Skills
Software
Work History
Education
Timeline
Passport
Certification
Accomplishments
Work Preference
Work Availability
Declaration
Hi, I’m

Syed Hussam Uddin

Project Management Office at Wongdoody Infosys BPM
Mysuru,Karnataka
Syed Hussam Uddin

Summary

Experienced Project Management Office (PMO) specialist at Wongdoody Infosys, proficient in overseeing internal project operations and managing multiple projects through the OTR process. Demonstrated expertise in implementing effective project management strategies, enhancing financial performance, and ensuring on-time project delivery. Currently seeking new and challenging opportunities in project management within design companies to further career advancement and contribute to long-term success. Skilled in project coordination, resource allocation, and process optimization, with a focus on pursuing roles that drive successful project outcomes and support ongoing professional growth.

Overview

2

Years of PMO experience

6

Years of professional experience

7

Years of post-secondary education

4

Languages

Skills

Project planning and scheduling

Software

Deal Pricing System

Order Management System

ALCON

Project Budgeting System

Invoice Dispatch System

Talent Management System

MS Office

Field Glass

SDLC

Work History

Infosys BPM

Project Management Office for Wongdoody
08.2022 - Current

Job overview

  • Implemented efficient project management strategies to streamline processes, improve performance, and align project objectives with internal requirements.
  • Managed multiple projects within the OTR process for top-tier Infosys clients, overseeing activities such as Deal Pricing System, Order Management System, Talent Management System, Allocation and Confirmations, Project Budgeting System and Invoice Dispatch System.
  • Coordinated with Client Service Managers and Onsite Project Managers to ensure timely project creation in the Order Management System (OMS) and resource allocation based on billing types.
  • Updated the Project Budgeting System (PBS) for revenue recognition and facilitated revenue transfers from other units to optimize financial performance.
  • Streamlined the invoicing process, dispatched invoices promptly, and monitored payment statuses to clear open Accounts Receivable (AR) reports for successful project outcomes.

Sultan Fine Arts

Accounts Manager
04.2020 - 01.2022

Job overview

  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Maintained responsibility of sales, contracts, negotiations and reporting for account worth over Rs.500000 per month
  • Utilized refrens platform to track customer information and drive purchases of new products.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Monitored outstanding invoices and performed collections duties.
  • Executed billing tasks and recorded information in company databases.
  • Handled account payments and provided information regarding outstanding balances.

Pinkblue Supply Solution Pvt Ltd

Key Accounts Manager
03.2019 - 03.2020

Job overview

  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Standardizing flow of operation activities & expenses by 30%, Improving supply ETA and reduce errors by 60%.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Instakart Service Pvt Ltd (Flipkart)

Sr. Team Leader
04.2018 - 11.2018

Job overview

  • Improved KRA operations from 70% to 86% Delivery Conversions by achieving all matrices and Managed 60-100 wish masters operations.
  • Developed strategies to promote team member adherence to company regulations and performance goals.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Produced weekly, daily and monthly activity reports and forecasts by leading last mile operations with minimum of 1000 shipments per day.
  • Managed inventories and stock, including kept detailed records of inventory available and Standardized work through implementation of Kaizen 5s.

Education

Koshys B-School
Bengaluru

MBA from Retail & Supply Chain Management
10.2015 - 04.2017

SBRR.Mahajana First Grade College
Mysuru

B.COM from Commerce & International Business
07.2012 - 05.2015

St. Philomena Pre University
Mysuru

Associate Degree in Commerce from B.A.S.C
04.2010 - 03.2012

St.Joseph's High School
Mysuru

High School Diploma
06.2009 - 03.2010

Timeline

Project Management Office for Wongdoody

Infosys BPM
08.2022 - Current

Accounts Manager

Sultan Fine Arts
04.2020 - 01.2022

Key Accounts Manager

Pinkblue Supply Solution Pvt Ltd
03.2019 - 03.2020

Sr. Team Leader

Instakart Service Pvt Ltd (Flipkart)
04.2018 - 11.2018

Koshys B-School

MBA from Retail & Supply Chain Management
10.2015 - 04.2017

SBRR.Mahajana First Grade College

B.COM from Commerce & International Business
07.2012 - 05.2015

St. Philomena Pre University

Associate Degree in Commerce from B.A.S.C
04.2010 - 03.2012

St.Joseph's High School

High School Diploma
06.2009 - 03.2010

Passport

Current : Y404116

Previous : M1852567

Certification

  • PMElite Advance by Infosys
  • Lean Six-Sigma Green Belt Certificate by DQuest.
  • SAP Procurement Certificate by SAP Learning Hub, Students edition.
  • Logistics Management Certificate by SINDHU EDUCATION INSTITUTE.
  • Logistics Management Certificate by NIYA International School of Logistics Management.
  • “International Seminar on Self-Help Group, Micro-Finance and Sustainable Development” by University of Mysore.

Accomplishments

  • Implement six sigma to minimize operation cost by 30% & improved operation activity by 60%.
  • Best Team Leader R&R for “May Sales” Flipkart (ROK).
  • Successfully Managed “The Big Billion Day 2018”, “Combat & Diwali Sale” targets with minimum 4000 shipments daily.
  • Improved the productivity and daily conversion rates from 70% to 86% by managing all KRA activities.

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionFlexible work hoursPersonal development programsTeam Building / Company RetreatsHealthcare benefits
Availability
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Declaration

I Syed Hussam Uddin, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Syed Hussam Uddin Project Management Office at Wongdoody Infosys BPM