Syed Javed Alam

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• Build a strong partner ecosystem to enable seamless expansion across various markets like Saudi Arabia, UAE, Kuwait, and Bahrain
• Facilitated workshops with stakeholders from various departments to gain consensus on organizational objectives.
• Created comprehensive reports outlining recommendations for streamlining processes and improving efficiency.
• Advised clients on digital transformation initiatives, including the design of a customer-centric online platform.

• Ideation, Market Study in terms of market potential.
• Creating a Business plan for the concept and POC.
• Setting up the processes, Merchandise planning, E-commerce Operations, People, Project Execution, and supply chain for the company.
• Launch of the POC store branded as NATURE'S DELITE
• Created a Consulting firm with objective of starting a food audit agency and launch of an EDTech business.

• Develop market for Organic dates across different countries with focus on India,Bangladesh,Indonesia,Malaysia ,China and Australia
• Create a market plan keeping in mind the various consumer preferences across different countries .
• Create a B2B as well B2C strategy for the company and modern trade penetration

Landmark Group (LANDMARK ARABIA-KSA)

- Sept 2016 to April 2019 - Regional Head (West, Jeddah)

- Jun'15 to Jun'16: Regional Head – North-, Buryada.

- May'10 to Jun'15: Retail Head – (Max) – Eastern Region-Khobar

• Orchestrated the P&L of Max business, doubling store counts and profitability in Eastern region.
• Improved Eastern region Max market share from 8% in 2012 to 13% in 2015.
• Set-up and headed Northern region for Landmark Arabia Operations.
• Leveraged company's core strength diversification/nationalization of stores.
• Generated over 80% NPBT from Holy Cities for Landmark Arabia.
• Managing functions related to Supply Chain, HR, L&D, Property, Admin, and Facilities for the region.

NILGIRIS FOOD RETAIL (VICE PRESIDENT) - BANGALORE - INDIA (ACTIS -PE) Dec'08 to Feb'10

• Attained growth of around 20% (same store growth) and streamlined back-end operations.
• Achieved revenue of 1500/sq. ft., highest in food grocery segment across modern trade.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Identified opportunities to improve business process flows and productivity.

SPENCERS RETAIL (BUSINESS HEAD-U.P.) - LUCKNOW-INDIA (RPG GROUP) Jan'07 to Dec'08

• Established UP cluster for the company and successfully launched 30 stores.
• Bagged highest revenue per sq. ft. from the new cluster in all parameters across RPG group.
• Launched the first new region to achieve +EBIDTA at store level within the next 6 months of the launch
• Set and monitored annual budgets for departments and entire business.
• Streamlined costs through proactive examination and improvement of operations.
• Established and managed monthly, quarterly and yearly sales plans.

NCS PEARSON - PEARSON VUE – REGIONAL MANAGER (South Asia)-DELHI-INDIA (PEARSON PLC.) Aug'05 to Dec'06

• Set-up company-owned centers in multiple locations.
• Successfully started Professional Centers in Pakistan, Bangladesh, Nepal, and Sri Lanka.
• Enrolled business partners and ensured smooth business operations in 5 countries in the shortest possible time of 3 months across APAC.
• Identified the training and development needs of employees.
• Launched joint promotions across SAARC region with local partners.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Managed P&L to decrease discrepancies and retain timely and under-budget project completion.

APOLLO HEALTH& LIFESTYLE LTD.

- Nov'01 to Mar'03: (REGIONAL HEAD – NORTH) - DELHI-INDIA

• Apr'03 to Aug'05: (Head- Franchise Development-India & Middle East)-HYDERABAD
• Signed 50 agreements with various Indian and International Franchise Business Partners.
• Contributed to launching the first Apollo Clinic of the company in India and Overseas.
• Established Health Edge Card (LOYALTY CARD) for customer retention.
• Recipient of Employee of the Year Award in 2002.
• Communicated directly with customers and partners to build strong business networks and relationships.

NETFINEX.COM (Sr. Manager Channel Relations)-GURUGRAM.-INDIA (NASDAQ INDIAN JV) Jan'01 to Oct'01

• Attained a chain of more than 50 Channel Partners.
• Exceeded the business target by 50%.
• Improved business processes to increase productivity and align channel sales department with organization.

DHL WORLDWIDE EXPRESS (BUSINESS MANAGER -U.P.) KANPUR-INDIA (DEUTSCHE DHL GROUP) Jul'94 to Dec'00

• Grew the business(U.P SBU) volume from INR. 70 Million to INR 150 Million within 3 years.
• Achieved the number one SBU(U.P.) position across the country for the Service Level Parameter set by Global HQ, Brussels.
• Streamlined costs through proactive examination and improvement of operations.