Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Syed Shuja Alam

Syed Shuja Alam

Lucknow

Summary

Insightful key account manager offering several years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and seller service protocols and procedures, paired with an aptitude for building relationships with people of all levels. Familiar with e-commerce market trends and best practices.

Overview

4
4
years of professional experience

Work History

Key Account Manager

MEESHO
LUCKNOW
02.2025 - Current
  • Negotiated with sellers to secure exclusive deals, promotional participation, and better pricing strategies.
  • Resolved seller queries related to payments, inventory, returns, and business expansion with a problem-solving and customer-centric approach.
  • Analyzed market trends to identify opportunities for account growth.
  • Prepared and delivered presentations to showcase product offerings.
  • Resolved sellers' issues promptly to maintain positive relationships.
  • Maintained detailed records of seller interactions and account status updates.
  • Identified new opportunities for growth within existing accounts, as well as potential.

Key Account Manager

FLIPKART
LUCKNOW
03.2023 - 02.2025
  • Managed the Home Furnishing category's seller accounts of 33 sellers.
  • Work on the overall growth of the seller's account.
  • Work on selection as per the market trend.
  • Create a listing (both bulk and single) for the seller as per the selection needed.
  • Work on cataloging to make the listings attractive to the customer.
  • Work on advertisements to improve visibility.
  • Work on scheduling for the Flipkart warehouse, i.e., Fulfillment by Flipkart.
  • Drive a promotion code for making the price reasonable for the customer.
  • Checking the issues of the seller and resolving them through the seller support team.
  • Update their performance policies, and improve them.

Sales // Account executive

EARTH INFO SERVICES
LUCKNOW
11.2021 - 02.2023
  • Creativity, Sales Planning.
  • Managed vendor accounts, generating monthly on-demand cheques/payments.
  • Cash, Bank, and General Voucher entries on Tally.
  • Invoicing of purchase bills in Tally.
  • Responsible for managing the bill payment of suppliers.
  • Internal audit (verify physical stock, fixed assets).
  • All banking activities with reconciliation of bank statement.
  • Maintain all cash transactions of receipts and payments. Handle petty cash and meet sales goals.
  • Builds business by identifying and selling to prospects.

Education

BBA - Business Administration And Management

KHWAJA MOINUDDIN CHISHTI, LANGUAGE UNIVERSITY.
LUCKNOW
03-2022

Skills

  • Account growth strategies
  • Negotiation techniques
  • Market analysis
  • Presentation skills
  • Data management
  • Customer relationship management
  • Inventory management
  • Problem solving
  • Microsoft Excel, Word, and PowerPoint reports and handling

Languages

English
First Language
Hindi
Advanced (C1)
C1

Accomplishments

  • Awarded the 'Discount Ninja' title for the June First Sunday Sale 2025 for achieving the highest number of high OC supplier conversions, and maximizing discount depth
  • Awarded the 'PLA MASTER' title for the BBD 2024 for overachieving the target of spending and optimizing the highest amount on advertising from the sellers

Timeline

Key Account Manager

MEESHO
02.2025 - Current

Key Account Manager

FLIPKART
03.2023 - 02.2025

Sales // Account executive

EARTH INFO SERVICES
11.2021 - 02.2023

BBA - Business Administration And Management

KHWAJA MOINUDDIN CHISHTI, LANGUAGE UNIVERSITY.

Similar Profiles

  • Sowmya V

    Sowmya VSowmya V

    Assistant Manager - Talent Acquisition at MeeshoAssistant Manager - Talent Acquisition at Meesho

  • Snehil Vaidh

    Snehil VaidhSnehil Vaidh

    Business Manager at MeeshoBusiness Manager at Meesho

  • Girish Raj

    Girish RajGirish Raj

    Cluster Head - Last Mile - Valmo at MeeshoCluster Head - Last Mile - Valmo at Meesho

  • Anurag Shukla

    Anurag ShuklaAnurag Shukla

    Principal Lead Purchase at PN INTERNATIONAL PRIVATE LTDPrincipal Lead Purchase at PN INTERNATIONAL PRIVATE LTD

  • Rinki Vishwakarma

    Rinki VishwakarmaRinki Vishwakarma

    Obstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin HospitalObstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin Hospital

CREATE PROFILE
Syed Shuja Alam