Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Business Associate
Gold Star Exports
Chennai
02.2016 - 03.2020
Working in Administration Department
Meeting with Clients
Customer Service Executive.
Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
Researched, analyzed, and projected market data for potential markets.
Developed knowledge of company products and services to make suggestions according to customer needs.
Engaged with customers to build business relationships.
Enhanced customer experience using all omnichannel offerings.
Gathered, organized and input information into digital database.
Developed effective improvement plans in alignment with goals and specifications.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Network Engineer
MICROSTAR SYSTEMS. PVT . LTD
Chennai
02.2012 - 08.2016
Desktop and laptop System maintenance
Installation of All Operating Systems
Report Generation for various security related functions
Experience on Installation / Configuration / troubleshooting Server operating system
Monitoring real time alerts and investigate network security incidents
Windows OS & AD Incident/Production Management
Responsible for access control, passwords, and account creation and administration
Installing, Configuring and Hardening of Windows 2000 / 2003 2012 servers
L-2 & L-3 switches, LAN and other security equipment's and appliances including firmware/IOS upgrade
Installing, Configuring and Managing AD / DHCP / DNS Services
Deploy and maintain cryptography system and all the network host security activities, F5 load balancing
Installation and configuration of development environment with SQL Server 2012 R2 DB
Good knowledge on operating system Windows 7/Windows 2003/2008
Knowledge on migration
Knowledge on Backup/restore process
FIREWALLS, ASA, VPN, AAA, IPS, VOIP, Wireless
Attending regular Field Service
Ghosting and installation of application and utility software
Follow up with clients on feedbacks and generating reports on monthly service
LAN and WAN Configuration and Troubleshooting
TCP/IP, OSPF, BGP, MSDP, PIM (SM and DM), L3 and L2 Routing, L3 and L2 Switching, Firewalling (FWSM, PIX and ASA), VPN (Site-to-Site IPsec), MPLS, IPV6, MULTICAST, IS-IS
Managed, tracked, and coordinated problem resolution and escalation processes.
Troubleshot complex multi-vendor network service provider issues.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Assisted with implementation and support of network monitoring tools.
Created VPN infrastructure and allowed for secure remote connections.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Collaborated with vendors to identify best options for optimizing network performance.
Configured and troubleshot VoIP and multi-media distributed systems and platforms.
System Engineer (Hardware and Server's)
Allied Computers
Chennai
05.2009 - 12.2011
Desktop and laptop System maintenance
Installation of All Operating Systems
Experience on Installation / Configuration / troubleshooting Server operating system
Windows OS & AD Incident/Production Management
Configured, tested and maintained software, hardware network equipment to achieve maximum performance.
Education
Master of Computer Applications - Computer And Information Sciences
Karnataka University
CHENNAI
01.2015 - 01.2017
Skills
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Areas Of Interest
Learning new technical things.
Finding resolutions & fixing bugs in system.
Installation of All Operating Systems.
Experience On Installation / Configuration / troubleshooting Server Operating System.
Windows OS & AD Incident/Production Management.
Installing, Configuring and Hardening of Windows 2000 / 2003 2012 servers.
Installing, Configuring and Managing AD / DHCP / DNS Services.
Routing and Switches. (CCNP R &S)
TCP/IP, OSPF, BGP, MSDP, PIM (SM and DM)
LAN and WAN Configuration and Troubleshooting
Networking. (CCIE Security V4) L3 and L2 Routing, L3 and L2 Switching, Firewalling (FWSM, PIX and ASA), VPN (Site-to-Site IPsec)
System Engineer (Hardware and Server's), Desktop and laptop System maintenance., Installation of All Operating Systems., Experience on Installation / Configuration / troubleshooting Server operating system., Windows OS & AD Incident/Production Management., Installing, Configuring and Hardening of Windows 2000 / 2003 2012 servers.
Network Engineer, Desktop and laptop System maintenance., Installation of All Operating Systems., Report Generation for various security related functions., Experience on Installation / Configuration / troubleshooting Server operating system., Monitoring real time alerts and investigate network security incidents., Windows OS & AD Incident/Production Management., Responsible for access control, passwords, and account creation and administration., Installing, Configuring and Hardening of Windows 2000 / 2003 2012 servers., L-2 & L-3 switches, LAN and other security equipment's and appliances including firmware/IOS upgrade., Installing, Configuring and Managing AD / DHCP / DNS Services., Proxy Servers, Anti-Virus Web Content Filters, VSS Taps and other security., Proficiency with Fortinet, F5, Bluecoat Proxy and Infoblox., Configure and manage NAT, ACL on the all the security., Deploy and maintain cryptography system and all the network host security activities, F5 load balancing., Installation and configuration of development environment with SQL Server 2012 R2 DB. Creating and managing virtual machines. Performing various tasks such as VMDK Expansions, Virtual CPU and RAM upgrade, vSnapshot and Clone Creation and Deletion, Capacity Report, Datastore Creation., Good knowledge on operating system Windows 7/Windows 2003/2008., Knowledge on migration. Knowledge on Backup/restore process., FIREWALLS, ASA, VPN, AAA, IPS, VOIP, Wireless., Attending regular Field Service., Ghosting and installation of application and utility software., Follow up with clients on feedbacks and generating reports on monthly service., LAN and WAN Configuration and Troubleshooting., TCP/IP, OSPF, BGP, MSDP, PIM (SM and DM), L3 and L2 Routing, L3 and L2 Switching, Firewalling (FWSM, PIX and ASA), VPN (Site-to-Site IPsec), MPLS, IPV6, MULTICAST, IS-IS., Implementing Security Scans for Individual clients and servers., Conducting IT/Cyber security assessments and penetration tests., Checking Vulnerability of IT products like web application, ERPs & Database., Implementation of IT Security Certification.Networking. (CCIE Security V4)
Personal Information
Passport Number: L7005090
Father's Name: Syed Abdul Rahman
Date of Birth: 06/11/88
Gender: Male
Nationality: INDIAN
Driving License: TN-0520060015254
Marital Status: Single
Cisco Handled Devices
Routers & Switches CISCO 2K SERIES, 3KSERIES,7K Series
ASA FIREWALL, VPN
Aadhaar No
811828932768
Pan Card No
FFGPS4239D
Projects
CISCO DEVICES TROUBLESHOOTING AND MONITORING.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Business Associate
Gold Star Exports
02.2016 - 03.2020
Master of Computer Applications - Computer And Information Sciences
Karnataka University
01.2015 - 01.2017
Network Engineer
MICROSTAR SYSTEMS. PVT . LTD
02.2012 - 08.2016
System Engineer (Hardware and Server's)
Allied Computers
05.2009 - 12.2011
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