Syed Waseem Asghar Abidi
Mumbai
Summary
Dedicated and results-driven Bank Product Manager with over 10 years of experience in IT & Financial services. Proven track record of developing and managing successful banking products/Solutions to drive revenue growth and enhance customer satisfaction. Seeking to leverage expertise in product management, market analysis, and strategic planning to contribute to the success of a dynamic financial institution.
Overview
12
12
years of professional experience
Work History
Bank Product Manager (Commercial Credit Cards)
IndusInd Bank
08.2022 - Current
- Spearheaded the launch of virtual commercial card product enhancing the security of doing cross border transactions by corporate
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Coordinated design meetings and decisions with internal departments and teams.
- Analyzed metrics to measure product performance.
- Maintained positive vendor relations to build strong partnerships.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Prioritized roadmap in order to achieve product goals and metrics.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Bank Product Manager (Forex Cards)
ICICI Bank
08.2019 - 08.2022
- Launched new digital onboarding application easing out the customer journey to onboard for availing Forex card
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Wealth Manager
ICICI Bank
06.2017 - 08.2019
- Manage and review HNI investment portfolio and recommend investments basis risk category of customer
- Reduced portfolio risk by conducting thorough due diligence on potential investments and closely monitoring performance indicators.
- Provided ongoing education to clients regarding complex investment concepts, increasing understanding and engagement levels.
Assistant Systems Engineer
Tata Consultancy Services
09.2012 - 02.2015
- Facilitated smooth migrations between platforms by developing comprehensive migration plans that minimized disruption to users during transitions.
- Collaborated with cross-functional teams, ensuring smooth project execution and timely delivery of high-quality deliverables.
- Proactively addressed potential system issues by conducting regular reviews of log files and taking corrective action when necessary.
- Provided exceptional end-user support, resolving technical issues quickly and effectively to minimize downtime.
Education
MBA (Marketing) - International Business
01.2017
7.85/10
B.Tech (Electronics) - Electrical, Electronics And Communications Engineering
01.2012
7.67/10
HSC -
01.2007
82.40%
SSC -
01.2005
90.60%
Skills
- KPI Tracking
- Project Planning
- Product Strategy
- Product Lifecycle Management
- Data-driven decision-making
- Product Roadmaps
- Teamwork and Collaboration
- User Story Creation
- Product Development
- Agile Software Development
- Prioritization and Execution
- Stakeholder Relations
- Strategic Planning
- Project Management
Projects
- With launch of virtual cards, grew cross border volume by 500 cr. without additional cost
- Optimized cost of chip authentication levied by network impacting savings of 1 Cr. Annually
- Reduced cost incurred on DCC transactions, impacting product P&L by more than 2 Cr. Annually
- Digitized on-boarding of corporate clients using web portal to have smooth corporate experience Launched mobile application for digital onboarding of forex customers
Timeline
Bank Product Manager (Commercial Credit Cards) - IndusInd Bank
08.2022 - Current
Bank Product Manager (Forex Cards) - ICICI Bank
08.2019 - 08.2022
Wealth Manager - ICICI Bank
06.2017 - 08.2019
Assistant Systems Engineer - Tata Consultancy Services
09.2012 - 02.2015
KJ Somaiya College (Mumbai) - MBA (Marketing), International Business
SASTRA University (Chennai) - B.Tech (Electronics), Electrical, Electronics And Communications Engineering
Delhi Public School - HSC,
Delhi Public School - SSC,
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