Dinesh T
Bangalore
Summary
To pursue a professionally satisfying growth and challenging career. Seeking a quality environment where my knowledge can be shared and enriched for the growth of the organization and self.
Hardworking and motivated professional with several years of experience and record of success in industry.
Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
15
15
years of professional experience
Work History
Manager – Sr IT Support Engineer
ITILITE Technologies Pvt. Ltd.
Bangalore
12.2021 - Current
- Maintain Complete Cloud Management, Server Systems & IT Infra structure
- Manages complete IT Assets according to investment Preferences & Goals
- Handling Confidential documents with complete Internal Audit & participated in compliance of ISO, SOC2 & PCI DSS
- IT Procurement and vendor management with complete policy and process. Responsible for maintaining the backup network, hardware, software, and files on a regular basis, accordingly, as per the company policies.
- Timely analyze whether any repairs or replacements is needed
- Managing user accounts and giving share & security level permissions
- Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment's accordingly as per the requirement
- Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components
- Responsible to monitor whether all the components are available for successful communication
- Administrating and troubleshooting 2019 server (work-group model)
- Endpoint security Administrator G Suite - Administrator Office 365, Outlook - administrator Beginner for cloud data - AWS, Azure & Jira VPN through firewall & Cloud configuration
- Ensured compliance with all applicable laws, regulations, industry standards.
Manager – System Administrator
Artizen Interiors Pvt. Ltd.
Bangalore
09.2012 - 12.2021
- Administrating and troubleshooting 2003 server (work-group model)
- Managing user accounts and giving share & security level permissions
- Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment's accordingly as per the requirement
- Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components
- Responsible to monitor whether all the components are available for successful communication
- Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies
- Timely analyze whether any repairs or replacements is needed
- Managing data base of server & creating new users accounts
- Responsible for configuring & troubleshooting NETGEAR & CISCO ROUTER
- Responsible for configuring & troubleshooting SWITCHES
- Responsible for troubleshoot Microsoft windows issues
- Responsible for configuring & troubleshooting Microsoft outlook accounts
- Responsible for creating new Microsoft outlook accounts for new users
- Monitoring complete network & providing network statistics
- Responsible for the installation of operating system windows 7
- Responsible for the installation of software’s like antivirus, MS-office, adobe & acrobat reader etc
- Responsible for maintaining the network & troubleshooting the network related issues
- Responsible for maintaining & troubleshooting network printers
- Responsible for troubleshooting Internet issues
- Responsible for sharing the network printers.
System Engineer
Transvision pvt ltd
Bangalore
09.2011 - 08.2012
- Installation of Operation System and Software Applications Configuration of systems to ensure the software’s are compatible Custom software installation and patch fixing Support & Trouble shoot Modems, Switches Maintenance of leased lines.
Production Engineer
Aloka Trivitron Medical Technology
Chennai
09.2009 - 06.2011
- Complete responsibility for day to day manufacturing quantity and quality Implementation of quality systems Improvement in quality and productivity
Education
Diploma in Electrical and Electronics Engineer -
Sri Ram Polytechnic College
Chennai, Tamil Nadu01.2009
Skills
- Problem resolution
- PC software
- PC hardware
- Internet
- Computer technology
- End-user support
- Network troubleshooting
- Printer troubleshooting
- Hardware configuration
- Vendor management
- Client relationship management
- Teamwork
- Attention to detail
- Network infrastructure
- Protocols (TCP/IP, HTTP)
- Desktop support
- IT peripherals
- Price negotiation
- Network cabling
- Network equipment
- Customer profiling
- Sales and marketing campaigns
- Multi-message campaigns
- Workforce Management
- Key Performance Indicators
- Cross-functional team management
- Compliance Management
- Network Security
- Incident Response
- Patch management
- Data Encryption
- Compliance Monitoring
- Task Prioritization
- Risk Assessment
- Data Security
- Software licenses and patches
- Time Management
Languages
Telugu
First Language
Tamil
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2
Kannada
Advanced (C1)
C1
Affiliations
- Achieved as Value Champion as a Owners Mindset
- Value champion for Individual Performer
- Recognized as a good Team Role
Accomplishments
- Value Champion awarded for 2 times in a row
- Recognized as a best performer
Declaration
"I hereby declare that all the information provided in this resume is true to the best of my knowledge and belief."
Place: Bangalore
Date: Signature
Timeline
Manager – Sr IT Support Engineer
ITILITE Technologies Pvt. Ltd.
12.2021 - Current
Manager – System Administrator
Artizen Interiors Pvt. Ltd.
09.2012 - 12.2021
System Engineer
Transvision pvt ltd
09.2011 - 08.2012
Production Engineer
Aloka Trivitron Medical Technology
09.2009 - 06.2011
Diploma in Electrical and Electronics Engineer -
Sri Ram Polytechnic College
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