Travelling
Tafeel Syed
NETWORK ENGINEER
Doha,DA
Summary
Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Network Engineer
Bluechip Technologies
Doha, QA
11.2020 - Current
- Responsible for working with all technology team members to ensure proper maintenance of LAN, Wireless and WAN and data networks.
- Identify risks associated with change implementation and develop mitigation strategies.
- Responsible for insuring day-to-day operation, reliability and integrity of enterprise voice communications network. This includes installation, maintenance and management of all data network equipment such as router, LAN switch, firewall, wireless, servers and backup systems.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Develop and implement change management strategy aligned with project goals.
- Perform network maintenance and system upgrades and Security Configurations.
- Identify root cause of incidents and problems and resolving them.
- Taking backup of configuration of switches and routers.
- Ensure consistent messaging across various stakeholders and audiences.
- Collaborate with senior leadership to gain support for change initiatives.
- Identify and engage stakeholders at all levels of organization.
- Designing and implementing new network solutions and/or improving efficiency of current networks
- Submit change implementation plan with risk assessments and roll-back actions.
- Technical assistance to end users, assisting them in resolving problems with software, thin-client connectivity and overall usability.
IT Support Engineer
Holoteq Group
Doha, QA
02.2019 - 10.2020
- Managed and administered network infrastructure, including setting up and maintaining LAN/WAN environments, ensuring connectivity and security across organization.
- Monitoring and resolving basic network issues.
- Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
- Implemented data backup and disaster recovery procedures, ensuring data availability and integrity in event of system failures or disaster
- Monitor change implementation and identify issues or roadblocks and provide regular reports on change progress, risks and outcomes.
- Reporting major Issues to Network L2 Team.
- Conducted user training sessions to educate employees on new technologies and best practices for IT system usage.
- Finding ways to create easy workflow in various conditions.
- Replacing faulty network hardware components when required.
- Managed all implementation and support activities for routing protocols.
- Maximizing network performance through ongoing monitoring and troubleshooting.
- Configuring network protocols which includes EIGRP, OSPF and BGP.
- Configured and maintained VLANs to optimize network performance and improve segmentation for multi-site organization.
- Monitor network performance and troubleshoot problem areas as needed.
- Provide remote support to clients.
IT Field Support Technician
Netmetric Solutions
Hyderabad, Telangana, India
06.2017 - 01.2019
- This includes experience in System Administration, Networking, CCTV and end user support.
- Technical assistance for configuring IP phones, printers and scanners.
- Troubleshooting for faulty links and immediate replacement of defective units.
- Monitoring computer systems to improve network performance for all systems.
- Monitor and test network performance and provide network performance statistics and reports.
- Review recurring or high impact incidents and manage them through problem management process.
- Communicate with customer via email and phone for initial requirement capture.
- Enhanced customer satisfaction by providing timely and efficient technical support for various IT related problems.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
- Updated and replaced outdated drivers and software for computers and office machines.
Education
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
Hyderabad, India 06.2014 - 05.2017
Diploma - Computer Science
Osmania University
Hyderabad, India 06.2011 - 05.2014
Skills
Technical Troubleshooting
undefinedCertification
MCP - Microsoft Certified Specialist
Accomplishments
- FIFA WORLD CUP 2022 (Gulf Business Machines Qatar WLL) - IT Services.
- FIFA ARAB CUP 2021 (Gulf Business Machines Qatar WLL) - IT Services.
Interests
Exploring
Movies
Music
Timeline
MMUP/UPDA
07-2022
Cisco Certified Specialist - Enterprise Core
03-2022
Network Engineer
Bluechip Technologies
11.2020 - Current
Valid Qatar Driving License
09-2020
IT Support Engineer
Holoteq Group
02.2019 - 10.2020
MCP - Microsoft Certified Specialist
08-2018
MCS - Microsoft Certified Solutions Associate
08-2018
CCNA - Cisco Certified Network Associate
08-2018
IT Field Support Technician
Netmetric Solutions
06.2017 - 01.2019
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
06.2014 - 05.2017
Diploma - Computer Science
Osmania University
06.2011 - 05.2014
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