Takdeer Sheoran
Senior Process Associate
Jhajjar,HR
Summary
Professional with strong expertise in HCM and Payroll process with 6+ years of experience in different areas like Workday HCM, Compensation, Recruitment, Talent, Absence, Security, Reporting and Organization management. Proven ability to drive efficiency and deliver impactful results through effective team collaboration and adaptability. Skilled in data analysis, process improvement, and project management, bringing reliability and flexibility to meet changing needs. Known for results-driven approach and fostering cohesive team environment.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Senior Process Associate
Tata Consultancy Services
01.2022 - Current
- Worked as a SME for Workday HCM related issues, and supported the post-implementation.
- Worked on the Workday Absence Module configuration and implementation.
- Successfully completed the required testing and assignment, UAT, and helped in the go-live process.
- Worked on Workday business process conditions, and validation rules.
- Worked on creating custom reports for the clients, as per their requirements.
- Worked on the Workday end-to-end process from hire to retire.
- Assist in maintaining the Workday dashboard.
- Maintained weekly and monthly reports, and shared them with the customer.
- Worked on the mass load of the data into Workday via EIBs.
- Worked on the Holiday Calendar creation in Workday.
- Worked on the Workday staffing modules, creating job requisitions and positions.
- Assist with the invoicing, employees' timesheet, and performance reviews.
- Knowledge of completing payroll invoicing for multiple vendors.
- Reconciliation of multiple invoices for different vendors.
- Creating new vendors in Ariba.
- Differentiate between the invoices and upload them into the Ariba system.
- Daily tracking of employees' timesheets (leave of absence, payroll issues, errors in timesheets).
- Responsible for creating and uploading performance reviews throughout the year for the employees.
- Adding and maintaining job profiles in Workbrain.
- Managed employee leave data in Workbrain (loading vacation, sick, floating holidays, etc.)
- Worked on creating different types of time codes, premium rates, and a holiday calendar in Workbrain.
- Creating and maintaining shifts for employees, and adding a shift premium zone as per client requirements.
- Worked on payroll exports and import files in Workbrain.
- Expert in running multiple reports in Workbrain related to time entry, leave, and compensation.
- Creating and managing performance review forms and objective forms for employees in SuccessFactors and Workday.
- Mass launching and mass routing of performance review forms in SuccessFactors and Workday.
- Adding new and managing job profiles in SuccessFactors.
- Worked on the deletion and restoration of performance review forms in SF and Workday.
- Conducted regular reviews of operations and identified areas for improvement.
- Analyzed data trends to recommend data-driven decisions that led to enhanced performance metrics.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
- Collaborated with cross-functional teams to improve overall process performance and client satisfaction.
Analyst
Wipro Limited
07.2018 - 01.2022
- Workforce Administration and Payroll - Worked on processing the end-to-end employee life cycle, including new starter setup, org management, and the termination process.
- Worked on the process flow of WFA processing, end-to-end cycle from new hire onboarding to termination.
- Regularized working on employees' requests over the tool, Service Connect/ServiceNow.
- Provided the best and most satisfying answers to all queries raised by client employees.
- Continuously worked toward meeting and improving SLA and TAT.
- Worked with the team members to resolve any process issues and troubleshoot problems that arise.
- Maintain effective communication with the customers and clients, both external and internal.
- Learned all the processes end-to-end and ensured maintaining 100% accuracy.
- Highly analytical, with strong functional skills in areas such as Workday HCM, Compensation, Recruiting, Talent, Absence, Security, and Reporting.
- Highly motivated individual with good customer relationship and support skills.
- Worked on processing requests in Workday for new starter setup, promotion, transfer, organizational structure, reporting relationships, termination, and maintaining employee data management.
- Run loads and integration into Workday, including building EIB spreadsheets, loading planning results, and building EIB spreadsheets. Help resolve integration issues requiring in-depth expertise in the Workday solution.
- Responsible for audit activities, performing data analysis, case history studies, and RCA (Root Cause Analysis) of client escalations, and providing proper resolution within the timelines.
- Activate (create), editing, and inactivation of work location.
- Create pay groups, work schedule calendar, and company/cost center, and make amendments to existing ones.
- Responsible for providing training to new joiners.
Intern
Reliance Jio
06.2017 - 08.2017
- Maintained an organized filing system for the office, resulting in improved efficiency and accuracy.
- Developed a presentation outlining key findings in a project, leading to a successful completion.
- Sorted and organized files, spreadsheets, and reports.
Education
MBA -
Lovely Professional University
07.2018
BBA - undefined
Lovely Professional University
07.2016
Skills
Workday
Workbrain
SuccessFactors
Ariba
Microsoft Office (Excel, Word, PowerPoint)
Root Cause Analysis
CRM tools (Service Now, HRX Assist, MS Dynamics, etc)
Human Capital Management (HCM)
Communications
Management
HCM and Payroll
Planning and Decision Making
Leadership
Team Player
Supervisory Organization
Recruitment, Security, Compensation
Call Management
Interests
Fitness
Calisthenics
Music
Basketball
Learning new things
Timeline
Senior Process Associate
Tata Consultancy Services
01.2022 - Current
Analyst
Wipro Limited
07.2018 - 01.2022
Intern
Reliance Jio
06.2017 - 08.2017
BBA - undefined
Lovely Professional University
MBA -
Lovely Professional University