Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
Timeline
Generic
YEHOSHUVA TALLURI

YEHOSHUVA TALLURI

Chirala

Summary

Performance-driven Territory Service Manager with over 6 years of real-time experience in Sales, Marketing, and Operations. Currently serving as the "operational heartbeat" of a POD at Birla Opus Paints, where I lead site execution, contractor engagement, and team leadership. Expert at maintaining high-quality standards, focusing on achieving an 85%+ First-Pass QC Rate and 90%+ On-Time Execution.

Overview

7
7
years of professional experience

Work History

Territory Service Manager – SOM

Birla Opus Paints (Aditya Birla Group)
CHIRALA
12.2024 - Current
  • Ensured contractor engagement and on-time, quality project execution.
  • Performance Metrics: Meet rigorous monthly KRAs: 90% On-Time Execution, 75% Contractor Utilization, and 85% First-Pass QC Rate.
  • Mobilized contractors within 48 hours of job approval and resolved material issues within 2 hours to maintain service level agreements.
  • Conducted daily calls and monthly 1-1 performance reviews for associates, enhancing site supervision standards.
  • Strategic Coordination: Collaborate with Growth & BD for site handovers and TQC for contractor training and quality inspections.

Customer Care Associate (CCA/ECA)

Asian PaintsCustomer Care Associate (CCA/ECA)
GUNTUR
05.2024 - 12.2024
  • Consultancy & Execution: Evaluated sites, measured requirements, and supervised painting execution to ensure quality standards.
  • Market Expansion: Identified new towns to enhance dealer and distributor network, increasing market presence.
  • Assisted customers with product inquiries and order placements.
  • Resolved customer complaints through effective communication and problem-solving.
  • Coordinated with internal teams to ensure timely delivery of products.

Customer Service Officer (FMCG)

Jio Mart Partner
CHIRALA
01.2022 - 04.2023

Managed B2B sales initiatives within Kirana network.

  • Oversaw B2B sales and merchant onboarding to enhance engagement within Kirana network.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed order processing and ensured accurate inventory levels.
  • Coordinated product returns and exchanges while maintaining customer satisfaction.

Sales Associate

LG & Reliance Jio
CHIRALA
06.2019 - 11.2021
  • Oversaw retail sales, represented brand, and coordinated customer service operations.
  • Assisted customers in selecting products aligning with their needs and preferences.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Managed inventory levels, ensuring product availability and organized displays.

Education

MBA - Marketing

Chirala Engineering College
CHIRALA
06-2025

Bachelor of Computer Science - Computer Science

Bharathi Degree College (ANU)
CHIRALA
06-2018

Skills

  • Sales leadership
  • Contractor management
  • Distributor development
  • Territory management
  • Analytical problem solving
  • MS Office and Sales reporting
  • Effective communication
  • Revenue growth
  • Market coverage
  • Numeric distribution
  • Architects & Builders handling

References

Available upon request

Leadership Experience

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Communication Skills

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Timeline

Territory Service Manager – SOM

Birla Opus Paints (Aditya Birla Group)
12.2024 - Current

Customer Care Associate (CCA/ECA)

Asian PaintsCustomer Care Associate (CCA/ECA)
05.2024 - 12.2024

Customer Service Officer (FMCG)

Jio Mart Partner
01.2022 - 04.2023

Sales Associate

LG & Reliance Jio
06.2019 - 11.2021

MBA - Marketing

Chirala Engineering College

Bachelor of Computer Science - Computer Science

Bharathi Degree College (ANU)
YEHOSHUVA TALLURI