Seeking a challenging and growth-oriented position that will permit to use and enhance my skills effectively for the support of your company's mission and vision.
Overview
10
10
years of professional experience
Work History
Enterprise Account Manager
Sonata Software
07.2025 - Current
Cultivated relationships with key enterprise clients, enhancing customer satisfaction and retention.
Developed tailored strategies for account growth, aligning solutions with client business objectives.
Collaborated cross-functionally with product and technical teams to deliver customized solutions.
Analyzed market trends and competitor activity to inform strategic decision-making for client accounts.
Product Manager
Digital Track solution Pvt Ltd
02.2021 - 06.2025
Collaborated with sales and marketing departments to support project rollout.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Defined and integrated roles, responsibilities and processes for business team and data management organization.
Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
Maintained thorough records of prospective client contacts and interactions in CRM.
Conducted market research to discover new leads, opportunities and messaging.
Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Business Development Executive
Power Center Private Limited
02.2018 - 02.2021
Developing and Generating New Marketing Leads.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Communicate with the customers regarding their entire IT Requirements.
Sharing the Quotation's based on Customer requirement.
Coordinate with the Suppliers for best & Competitive prices for IT Products.
Providing the Technical Clarification & Support to the customers with the help of Tech Team.
Following with the vendors for Product Delivery.
Review requisition requirements and work efficiently with requesters and/or client employees to fulfill the requisition in the form of a Purchase Order to the appropriate Supplier. Recognize Non Catalog Purchases that should be directed to a Catalog Solution.
Maintain all relevant supplier documentation Ensure audit readiness of all purchasing documents Work with cluster leads and team lead Resolve blocked invoices Expedite and Emergency Orders and follow up on deliveries.
Senior Seller Support Associate (Amazon)
Sutherland Global services
10.2015 - 09.2017
Handling Amazon international sellers.
Meet the Difficulties of seller queries.
Exceeded goals through effective task prioritization and great work ethic.
Used coordination and planning skills to achieve results according to schedule.
Meet in daily service level and Answering level.
Handling a team of 11 Agent's.
Meet the Team, Shrinkages and Attrition.
Worked with customers to understand needs and provide excellent service.
Delivered services to customer locations within specific timeframes.
Meet in floor AHT and Break Management.
Education
Bachelor of Technology - Information Technology
Alpha College of Engineering
05.2014
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Chennai, Tamil Nadu
09.2017
Skills
Relationship building and rapport
Prospect targeting
Sales pipeline management
Revenue and profit maximization
Financial operations
Accomplishments
Handling Amazon international sellers
Meet the Difficulties of seller queries
Achieving all types of targets
Meet in daily service level and Answering level
Handling a team of 11 Agent's
Meet the Team, Shrinkages and Attrition
Take Responsibility of entire floor
Meet in floor AHT and Break Management
Languages
English
Tamil
Disclaimer
DECLARATION: I, Tamil Selvan, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. Thanks& Regards Tamil Selvan . P Chennai, Tamil Nadu
Additional Information
PERSONAL INFORMATION: Father's Name: Mr. A. PachaiMuthu Birthday: 1992-12-30 Gender: Male Marital Status: Married Nationality: Indian