Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
Volunteer Experience
References
Timeline
Generic
TAMILSELVI G

TAMILSELVI G

Bangalore

Summary

Strategic and results-driven Product Manager with over 8+ years of experience in the software industry, specializing in product development, Agile methodologies, and cross-functional team leadership. Proven track record in driving product vision, ensuring customer satisfaction, and achieving business goals through innovative solutions and stakeholder collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

DreamOrbit
Bangalore
09.2021 - Current
  • Product Roadmap & Strategy: Developed and maintained comprehensive product roadmaps aligned with company strategy and customer needs.
  • Stakeholder Collaboration: Engaged with internal and external stakeholders to identify opportunities and resolve pain points using cutting-edge methods. Developed the project from initial product to 3000 users global product.
  • Design Thinking & User-Centric Design: Applied design thinking principles to solve critical problems, ensuring the creation of customer and business value.
  • Voice of the Customer: Acted as the customer advocate within the organization, ensuring product development aligned with user needs and feedback.Successfully handled 3 different teams with 20 different stakeholders for the project.
  • Agile Product Development: Led Agile development teams, maintaining a healthy backlog of well-defined user stories, and ensuring efficient sprint planning and execution. Used Scrum , Kanban, Scrumban and Agile principles to increase the productivity of the product which increased from 10% to 60% hike.
  • Product Launch & Quality Assurance: Collaborated with engineering teams to launch high-quality products and features, conducting thorough testing and validation. A/B testing and Automation is also involved extensively for the product.
  • Cross-Functional Leadership: Mobilized cross-functional resources (Operations, Sales, Marketing , UX team , IT service team and warehousing team) to ensure product success.
  • Product Evangelism: Prepared product collateral, including user guides (digital adoption), FAQs, release notes, and ran demo sessions to effectively share the product vision. Responsible for growing the product from 1 country base to a global product for usage .

Business Analyst

Parekh Integrated
Mumbai
02.2021 - 08.2021
  • Acting Business Analyst to Transportation vertical for entire Indian Subcontinent, reporting to VP of Transportation and Logistics.
  • Responsible for launching legacy to new version ERP application (Open Bravo) and creating AI automation for vendor invoicing , creating and analyzing new process, setting up SOP.
  • Handled the 10% Covid applicable instruments all over India during Pandemic period .
  • Responsible for increasing the performance of Inland trucking route consumption from 30% to 45 % .
  • Setup two new warehouse for handling bonded cargo and chemical shipment.

Operations Analyst

Fastway Couriers Pvt Ltd
Mumbai
02.2017 - 01.2020
  • Handling the entire Australia and UK division of Fastway Operations.Analyzed Qualitative and Quantitative Data to determine financial, sales and operational reports
  • Vendor Analysis and Bench-marking for all Australia continent accounts and operations where coverage of services was increased from 12% to 28%.

Team Leader - Operations

FedEx India Pvt Ltd
Mumbai
11.2014 - 12.2016
  • Leading Courier and Cargo company specializing in Air transportation. Analyzed and strategized Line-Haul operations (Air and Road) which increased the efficiency by 5%
  • Involved with Integration team for new merger process training and process setup of various department integrations.Certified FedEx Facilitator conducting sessions for new developments in process and new joiners training.

Education

Bachelor of Science - Electronics And Telecommunication

VJTI ( University of Mumbai)
Mumbai
07-2014

Skills

  • Agile Methodologies
  • JIRA , Azure Devops and Confluence
  • Power Bi,SQL and Python
  • Project Management and Business Analysis principles
  • Miro , Adobe - designing

Certification

  • Certified Scrum Product Owner - Jun 2022
  • Agile Scrum Foundation -Apr 2022
  • Introduction to RPA and Automation - Mar 2022

Languages

Tamil
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1

Accomplishments

  • Implementing defined KPIs & Metric for all teams in the CompanyHave taken an Initiative to create common KPIs & Metrics for all the teams in the company in various projects to measure delivery, release teams.Initiative for RPA and AI PoC
  • Responsible for all the RPA and AI to deliver initial PoC for new clients and projects
  • LMS - for all Logistics team (Delivery)
  • Responsible as a collaborator for creating and maintaining LMS for all Logistics application teams
  • Spot Award - Feb'23 “Tamil has done a great job keeping us organized and ensuring we have an understanding of the information/resources needed to complete various projects and tasks.”
  • Spot and Icore Award - May'22

Volunteer Experience

Mentor Me India, Mentor, Mentor project acts as a mentor to underprivileged and low economic children as mentor consist of counseling, getting opportunities for them to achieve dreams

References

References available upon request.

Timeline

Senior Business Analyst

DreamOrbit
09.2021 - Current

Business Analyst

Parekh Integrated
02.2021 - 08.2021

Operations Analyst

Fastway Couriers Pvt Ltd
02.2017 - 01.2020

Team Leader - Operations

FedEx India Pvt Ltd
11.2014 - 12.2016

Bachelor of Science - Electronics And Telecommunication

VJTI ( University of Mumbai)

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TAMILSELVI G