Secure a responsible career opportunity in Travel and Tourism Sector to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
Work History
Sales Manager
MAHARAJA THE ROYAL RESORT
AMBERNATH
11.2023 - Current
Identified potential clients, developed relationships, and initiated contact with key decision makers.
Generated leads through cold-calling prospective customers or researching online databases.
Prepared presentations, proposals, contracts, and other documents related to sales activities.
Negotiated pricing and terms of sale with customers.
Sales Assistant
TRAVEL BASKET, OFFICIAL PSA OF KESARI TOURS.
DOMBIVLI
03.2023 - 11.2023
Provided excellent customer service to clients in person and over the phone.
Provided excellent customer service in a fast-paced environment.
Developed customized travel plans to meet customer needs and preferences.
Processed payments from customers using a variety of methods such as credit cards, cash or checks.
Responded promptly to customer inquiries via phone, email or in-person contact.
Assisted customers in making changes to existing itineraries or canceling trips.
Advised clients on foreign currency exchange rate fluctuations when booking international trips.
Provided support during pre-trip preparations such as visa applications.
Trainee
TRAVEL BASKET, OFFICIAL PSA OF KESARI.
DOMBIVLI
03.2022 - 05.2022
Responded promptly to customer inquiries via phone, email or in-person contact.
Tracked customer satisfaction ratings through surveys and feedback forms.
Provided customers with detailed information about travel destinations and packages.
OFFICE MANAGER
GBD GROUP
BADLAPUR
03.2020 - 12.2021
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained confidential records relating to personnel matters.
Maintained filing system for records, correspondence and other documents.
Processed payroll accurately ensuring all employees were paid on time.
Ordered supplies and equipment to maintain adequate inventory levels.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
COVID-19 VACCINATION DRIVE
GOVERNMENT VACCINE CAMP
BADLAPUR
WORKED IN ASSISTING AND HELPING EACH AND EVERY PERSON WITH THE VACCINATION PROCESS.
IN 2 DAYS CAMP THE COUNT OF VACCINATION DONE WAS APPROX 3300.
Education
MASTERS - Tourism And Travel Management
GARWARE INSTITUTE OF CAREER EDUCATION & DEV.
KALINA, MUMBAI UNIVERSITY.
11-2023
BACHELOR OF ARTS IN MULTIMEDIA & MASS COMMUNICATION. - Advertising
KERALIYAN SAMAJAN DOMBIVLI'S MODEL COLLAGE
DOMBIVALI
05-2021
HIGHER SECONDARY SCHOOL CERTIFICATE - ARTS
JOSHI BEDEKKAR COLLAGE,THANE
05.2018
Skills
Team work
Leadership
Computer Skills
Communication Skills
Customer service
Creativity
Presenting
Accomplishments
Worked on an individual project on 'Meghalaya'. I covered the off-beat destination of Meghalaya and the main USP of the project was 'Kongthong- The Whistling Village of India'. This project was presented in front of an external faculty.
Worked on a MICE project where we had given a scenario in which we have played a role of travel agency and designed a MICE tour package for our client where I was in the Operation team where we designed itinerary, time wise itinerary, tour manager itinerary, etc. This project was also an internal competition among the group and we had won the project which was presented to an external faculty who is a senior MICE operation manager.
At the time of Bachelors I have worked on a Advertisement project where I've build my own lipstick brand 'Hued' and showcased each and every Marketing strategy from billboards, standee, newspapers, social media, etc in the entire project.
Affiliations
Sanskriti 2022 [worked in sub committee of Photography Event]
2nd price in Kisse Shehron Ke! - Reel making competition Yatra la Vista, India Tourism.
1st price in Travel Photography, Sanskriti 2021.
Participated in Symposium.
Preferred Area of Interest
FIT OPERATION
MICE OPERATION & CONTRACTION
TOUR MANAGER
SALES
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
French
Beginner
A1
Timeline
Sales Manager
MAHARAJA THE ROYAL RESORT
11.2023 - Current
Sales Assistant
TRAVEL BASKET, OFFICIAL PSA OF KESARI TOURS.
03.2023 - 11.2023
Trainee
TRAVEL BASKET, OFFICIAL PSA OF KESARI.
03.2022 - 05.2022
OFFICE MANAGER
GBD GROUP
03.2020 - 12.2021
COVID-19 VACCINATION DRIVE
GOVERNMENT VACCINE CAMP
MASTERS - Tourism And Travel Management
GARWARE INSTITUTE OF CAREER EDUCATION & DEV.
BACHELOR OF ARTS IN MULTIMEDIA & MASS COMMUNICATION. - Advertising
Senior Human Resources & Operations Manager at THE ROYAL CORIN THERMAL WATER RESORT & SPASenior Human Resources & Operations Manager at THE ROYAL CORIN THERMAL WATER RESORT & SPA