Summary
Overview
Work History
Education
Accomplishments
Patents
Timeline
Tanika Gupta

Tanika Gupta

Bengaluru

Summary

Machine Learning Specialist with expertise in delivering solutions for the CPG and Financial Services industries, driven by a passion for innovation. Team Leader managing a high-performing team of 50 professionals. Gen AI Hackathon Winner, developed a multi-agent recommendation system that outperformed 11 competing companies. Designed and implemented a GenAI-powered chatbot, revolutionizing data analysis processes for organizations. Delivered impactful solutions in Demand Forecasting, RGM, and Gen AI, solving complex industry challenges.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work History

Director Data Science

Sigmoid
08.2021 - Current
  • Machine Learning Specialist with expertise in delivering solutions for the CPG and Financial Services industries, driven by a passion for innovation.
  • Gen AI Hackathon Winner, developed a multi-agent recommendation system that outperformed 11 competing companies.
  • Designed and implemented a Gen AI-powered chat bot, revolutionizing data analysis processes for organizations.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.


Vice President, Machine Learning - Fraud

JPMorgan Chase
01.2018 - 07.2018
  • Led a team of AVPs and associates in the development of a machine learning model for detecting fraud in Chaseʼs digital products using anomaly detection techniques to enhance key performance metrics
  • Designed, developed, and deployed a GPU-accelerated XGBoost model in Python on a Hadoop Cluster, effectively preventing debit card fraud and generating $20M in annual savings
  • Created and implemented an automated fraud claims tagging system utilizing NLP techniques such as Bag of Words (BOW), TF-IDF, and Topic Modeling to improve accuracy and efficiency in fraud detection
  • Spearheaded and conducted multiple machine learning workshops, providing skill development opportunities for employees to stay ahead in the field

Associate Managing Consultant

MasterCard
03.2015 - 10.2016
  • Filed three innovative patent applications for MasterCard, including: Visual Credit Card Billing Statements to enhance customer experience, Pre-authorization of transaction payments on mobile devices, Method, device, and system for determining development plans for specific areas
  • Developed and deployed image recognition models in Python using TensorFlow and Keras to analyze facial emotions, providing actionable insights for banks and merchants to improve customer interactions
  • Designed a predictive model for CITI India to forecast customer attrition within the next 3 months, contributing to a reduction in attrition rates from 14% to 10%

Assistant Manager

American Express
03.2015 - 10.2016
  • Delivered a comprehensive training session on GBM and decision tree methodologies for the US Small Merchant team, enhancing their analytical capabilities
  • Successfully completed the American Express Modeling Training Curriculum in Q1 2014, gaining advanced expertise in fraud detection modeling
  • Conducted pre-campaign data analysis for a variety of marketing initiatives, including credit card upgrades and home loan promotions, providing actionable insights to optimize targeting and campaign strategy

Management Trainee

HDFC Bank
05.2012 - 05.2013

Education

Masters - Business Administration

MDI
01.2010 - 01.2012

Masters - European Business

ESCP
01.2011 - 01.2012

Information Technology - undefined

Bharati Vidyapeeth College of Engineering
01.2006 - 01.2010

Accomplishments

  • Received Mentor Excellence award in Sigmoid 2024
  • Received Business Excellence Award 2020 and Best Team Award at JP Morgan Chase
  • Received Collaboration Award in Q4 2020 for organising a Machine Learning competition for CCB Risk India
  • Awarded HEART award four times in a year for the excellent work done in various projects
  • Awarded Star of the Quarter Q1, 2015 at American Express
  • Winner of CCB Risk Hackathon 2020, held over a period of 48 hours with over 200 employees across 3 continents
  • Winner of CCB Risk Hackathon 2019 and presented the solution to Ashley Bacon (CRO of JPMorgan Chase)
  • Selected in the top finalists in the Google Open Challenge (Amex Innovation Challenge)
  • Secured 95.2% and topped school in CBSE 10th examination

Patents

  • Method, device and system for determining a development plan for an area, SG 12701SG559
  • Preauthorization of transaction payment on a mobile device, US P04692-US-UTIL
  • Visual credit card billing statements to enhance customer experience, SG P04351-SG-UTIL

Timeline

Director Data Science - Sigmoid
08.2021 - Current
Vice President, Machine Learning - Fraud - JPMorgan Chase
01.2018 - 07.2018
Associate Managing Consultant - MasterCard
03.2015 - 10.2016
Assistant Manager - American Express
03.2015 - 10.2016
Management Trainee - HDFC Bank
05.2012 - 05.2013
ESCP - Masters, European Business
01.2011 - 01.2012
MDI - Masters, Business Administration
01.2010 - 01.2012
Bharati Vidyapeeth College of Engineering - Information Technology,
01.2006 - 01.2010

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Tanika Gupta