Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tanima Sarkhel

Tanima Sarkhel

Madhyamgram

Summary

Experienced Salesforce Engineer with deep expertise in Fintech and digital lending solutions, including end-to-end implementation of loan origination and servicing systems. I’ve delivered scalable solutions for Australian and Norwegian lending institutions using Salesforce Sales Cloud, FSC, and Symphonix LOS—covering credit checks, bank file processing, and third-party integrations. I actively collaborate with the Sales team to design prototypes for pre-sales engagements and prepare proposals for new opportunities. Currently expanding into Insurance and Agentforce, with a strong interest in AI-driven agent productivity.

Overview

7
7
years of professional experience

Work History

Lead Engineer

CloudKaptan Consultancy Services
Kolkata
07.2024 - Current
  • Account Manager for an Australian lender serving medical professionals. Acting as Solution Architect and managing the full account with developers and QA teams.
  • Leading the Insurance vertical and driving solution design using Salesforce FSC Digital Insurance.
  • Built POCs and coordinated with Sales on pre-sales strategy and client demos.
  • Created technical proposals and requirement breakdowns for new opportunities.
  • Integrated third-party services such as Westpac, Equifax, SFTP, and Loan Market via Jitterbit.

Senior Software Engineer

CloudKaptan Consultancy Services
Kolkata
01.2022 - 07.2024
  • Account Manager and technical lead for the Australian lender project.
  • Maintained engineering excellence and coding standards across the development team.
  • Interfaced with client-side BAs to translate business needs into solutions.
  • Provided mentorship to junior team members, guiding them on best practices and ensuring high-quality deliverables.
  • Fostered strong team collaboration and cohesion to maintain a productive and supportive work environment.

Software Engineer

CloudKaptan Consultancy Services
Kolkata
10.2018 - 01.2022
  • Worked on a Norwegian lending marketplace for investors and borrowers.
  • Developed front-end using AngularJS and middleware with Node.js.
  • Managed integration and processing of financial files like Autogiro, Netgiro, and Mandate.

Education

M.Tech - Software Systems (Specialized in Data Analytics)

Birla Institute of Technology
Pilani
01.2025

B.Tech - Information Technology

Techno International Newtown
Kolkata
12.2019

Class XII -

Julien Day School
Ganganagar, Kolkata
04.2015

Class X -

Julien Day School
Ganganagar, Kolkata
04.2013

Skills

  • Salesforce Flows
  • Salesforce SOQL
  • Salesforce Sales Cloud
  • Salesforce Apex
  • Salesforce Service Cloud
  • Salesforce Financial Services Cloud
  • Agentforce
  • JIRA & Confluence
  • Symphonix (Originate & Servicing)
  • Skuid, Nintex
  • Salesforce LWC
  • Principles and Practices of Engineering
  • Project Management
  • Bitbucket Pipeline (CI/CD)
  • Creative Problem Solving
  • Java
  • HTML & CSS
  • JavaScript
  • Mentorship
  • Project estimation
  • Requirements gathering
  • Technical analysis
  • System design

Accomplishments

  • Salesforce Agentblazer Champion – Trailhead by Salesforce, 2025
  • Prompt Builder Template Superbadge Unit – Trailhead by Salesforce, 2025
  • Access Governance Superbadge Unit – Trailhead by Salesforce, 2024
  • Data Protection Superbadge Unit – Trailhead by Salesforce, 2024
  • User Authentication Settings Superbadge Unit – Trailhead by Salesforce, 2024
  • Jitterbit Certified Developer – Jitterbit, 2023

Timeline

Lead Engineer

CloudKaptan Consultancy Services
07.2024 - Current

Senior Software Engineer

CloudKaptan Consultancy Services
01.2022 - 07.2024

Software Engineer

CloudKaptan Consultancy Services
10.2018 - 01.2022

M.Tech - Software Systems (Specialized in Data Analytics)

Birla Institute of Technology

B.Tech - Information Technology

Techno International Newtown

Class XII -

Julien Day School

Class X -

Julien Day School

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Tanima Sarkhel