Hema Sri Yalavarthy
Summary
Salesforce technical engineer with proven expertise in Salesforce development, release management, and DevOps. Proficient in Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce REST APIs, and large-scale metadata deployments. Skilled in designing secure, scalable solutions and troubleshooting complex production issues while collaborating with cross-functional teams. Salesforce Certified Platform Developer I with a track record of driving reliable releases.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Technical Engineer
Salesforce India
08.2023 - Current
- Served as a senior member of the Sev-1 Strikeforce Team, leading technical response and resolution of high-impact Salesforce production incidents in time-sensitive environments.
- Lead technical investigations by coordinating with enterprise customers, Salesforce Engineering, Product teams, and cross-functional stakeholders to isolate root causes and restore service.
- Troubleshot complex Salesforce implementations, enhancing system reliability and user experience through effective resolution of issues involving Apex, Salesforce APIs, metadata deployments, integrations, and platform behaviour.
- Analysed backend/server logs and technical evidence to diagnose performance and production issues, delivering actionable remediation to enhance overall system stability and reliability.
- Drive production reliability and release quality through technical recommendations, incident learnings, and collaboration with engineering teams.
- Advised on Salesforce development best practices and deployment strategies, ensuring alignment with release governance and implementation approaches for scalable solutions.
- Partnered with customers and internal Engineering/Product teams to translate complex technical problems into actionable Salesforce solutions.
- Provided guidance on Salesforce development practices, deployment strategies, and platform reliability.
- Supported and troubleshot enterprise Salesforce applications, integrations, APIs, metadata deployments, and production issues.
Salesforce Developer
BVIT Solutions
01.2023 - 07.2023
- Developed Lightning Web Components (LWC) for secure file uploads in Experience Cloud site, ensuring guest-user access through Salesforce sharing and security controls.
- Implemented REST API integrations for secure exchange of external data with Salesforce, enhancing data accessibility and security.
- Architected secure Salesforce solution for 340B discount-eligible claim processing, integrating encrypted BRG vendor data with iContracts utilisation data.
- Built Apex Controllers and Batch Apex to compare and validate large data volumes while adhering to Salesforce governor limits and maintaining end-to-end data encryption.
- Configured interactive reports and dashboards to enable users to analyze and export processed data effectively.
Programmer Analyst
Cognizant Technology Solutions
07.2021 - 12.2022
- Served as Release Manager for multiple Salesforce production releases involving 10,000+ metadata components.
- Managed production deployments using the ANT Migration Tool and strengthened deployment stability through improved DevOps practices and release automation.
- Coordinated deployment planning, release validation, rollback preparedness, and post-production verification, ensuring reliable releases.
- Supported migration initiative transferring data from IBM Cloud to Salesforce and enhanced platform functionality using Salesforce Flows, Validation Rules, Workflow Rules, FlexiPages, and Apex.
- Designed and implemented mass data-load functionality using Batch Apex with scheduled job execution for efficient large-volume processing.
- Resolved functional and technical issues across Flows, Workflow Rules, Validation Rules, Apex Classes, and Lightning Record Pages, facilitating smoother operational processes.
Education
MBA -
Amity University
01-2026
B.Tech -
CMR College of Engineering & Technology
01-2021
Skills
- Apex & Batch Apex
- Lightning Web Components (LWC)
- Salesforce REST APIs
- Metadata API
- Salesforce Flows
- SOQL / SOSL
- Governor Limits & Performance
- Salesforce Security & Sharing Model
- Metadata Deployments
- Release Management
- CI/CD & DevOps
- Salesforce CLI
- Platform Events
- Experience Cloud
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Associate
- Salesforce Certified AI Associate
- Salesforce Certified AI Specialist
- Core Java Certification – S.S Technologies
Accomplishments
- Salesforce Quarterly Award – Customer Hero, 2025-06-01, Q1 FY26
- Promoted to Senior Technical Engineer at Salesforce within two years, 2025-08-01
- Dev Jam Hackathon – 3rd Prize among 200 teams, 2020-06-01
Timeline
Senior Technical Engineer
Salesforce India
08.2023 - Current
Salesforce Developer
BVIT Solutions
01.2023 - 07.2023
Programmer Analyst
Cognizant Technology Solutions
07.2021 - 12.2022
MBA -
Amity University
B.Tech -
CMR College of Engineering & Technology