Tanisha Jaiswal
Kolkata
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Associate
Innover Digital Pvt Ltd
11.2021 - Current
- Responsible for email handling, order entry, invoicing and monitoring transportation using a software system specifically designed to manage logistical functions.
- Verified documents and handled invoice processing with precision, maintaining compliance and efficiency.
- Facilitated delivery and pickup orders, consistently meeting tight deadlines and ensuring accuracy in order completion
- Delivered exceptional service by responding to clients inquiries promptly and efficiently processing order requests.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Trained and provided backup support to new employees on company-specific accounting software and procedures, increasing efficiency within the department.
Customer Care Representative
Kochar Tech
01.2021 - 08.2021
- Managed customer account inquiries, ensuring accurate and timely information to resolve service issues and maintain high levels of customer satisfaction
- Provide support and guidance to delivery partners, addressing and resolving any challenges they encounter
- Prepared and maintained comprehensive order documentation to ensure smooth processing and tracking
- Compiled and delivered detailed reports, while maintaining regular communication with clients on a weekly basis
Education
B.Com Hons. - Accounting And Finance
THK Jain College [University Of Calcutta]
Kolkata, India 05.2001 -
High School Diploma -
Maheswari High School [WBBSE]
05.2001 -
Skills
- Invoice processing
- Account Management
- Data inputting
- Customer service
- Time management
- Teamwork and collaboration
Timeline
Associate
Innover Digital Pvt Ltd
11.2021 - Current
Customer Care Representative
Kochar Tech
01.2021 - 08.2021
B.Com Hons. - Accounting And Finance
THK Jain College [University Of Calcutta]
05.2001 -
High School Diploma -
Maheswari High School [WBBSE]
05.2001 -
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