Summary
Overview
Work History
Education
Skills
Languages
Interests
LinkedIn Profile
Timeline
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Tanisha Khurana

Tanisha Khurana

New Delhi

Summary

German associate with three years of experience at Amazon as a Vendor Support Specialist, skilled in Catalog Management, Fin Ops, Fulfilment and Logistics. Experienced in managing vendor relationships, resolving operational disputes and ensuring seamless end-to-end processes from order management to financial reconciliation.

Overview

3
3
years of professional experience
2020
2020
years of post-secondary education

Work History

Operations Associate

Amazon
Delhi
09.2022 - 08.2025
  • Supported German vendors with day-to-day operations by following SOP's and internal high-tech tools for managing orders, shipments, catalog updates and accounts.
  • Handled catalog management tasks like product creation, pricing updates, ASIN merges/unmerges and content uploads (images, videos, PDFs).
  • Assisted with financial operations (Fin Ops) by providing invoices and resolving payment-related queries.
  • Managed Fulfillment by Amazon (FBA) processes such as shipment tracking, reimbursements, lost shipments and program support (Small & Light, Subscribe & Save).
  • Coordinated returns, refunds and brand protection compliance in line with Amazon policies.
  • Collaborated with internal teams to resolve operational disputes and vendor issues efficiently.
  • Fin Ops processes by managing vendor invoicing, reconciling financial discrepancies, and ensuring timely payments. Investigated and resolved complex billing disputes, improving vendor satisfaction and compliance with financial policies.

Education

Goethe-Institut
New Delhi
08-2022

Bachelor of Arts -

Daulat Ram College, University of Delhi
Delhi, India
07.2016 - 09.2019

High School Diploma -

Rosary Senior Secondary School
Delhi, India

Skills

  • Vendor Relationship Management
  • Procurement & Order Management
  • Invoice Processing & Financial Reconciliation (FinOps)
  • Catalog & Product Data Management
  • Dispute Resolution & Issue Escalation
  • Customer Obsession & Stakeholder Management

Languages

Hindi
First Language
German
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2

Interests

  • Social work - Volunteered with Robin Hood Academy to deliver food to the underprivileged, and have been an active member in the national service scheme in college
  • Globetrotter - Loves to travel to both mountains and beaches
  • Board games enthusiast

LinkedIn Profile

https://www.linkedin.com/in/tanisha-khurana-14398122a

Timeline

Operations Associate

Amazon
09.2022 - 08.2025

Bachelor of Arts -

Daulat Ram College, University of Delhi
07.2016 - 09.2019

Goethe-Institut

High School Diploma -

Rosary Senior Secondary School

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Tanisha Khurana