Amisha Shrestha
Brand Collaboration Manager
New Delhi
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
3
years of professional experience
3
3
Language
Work History
Sr. Customer Service Executive
Teleperformance
2023.06 - 2024.11
- Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
- Collaborated with cross-functional teams to develop and implement policies that improved overall customer experience.
Brand Collaboration Manager
TheRecruit
2023.11 - Current
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed 50+ calls per day
HR Officer
Greater Vision Overseas Pvt. Ltd.
2021.11 - 2022.11
- Participated in cross-functional projects aimed at improving overall organizational performance.
- Fostered an inclusive workplace culture by promoting diversity initiatives and awareness programs.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
Education
Bachelor of Arts - Social Work With Psychology
K&K International College
Nepal 2001.04 -
High School Diploma -
Milestone International College
Nepal 2001.04 -
Skills
Performance Management
Policy Implementation
Staff Development
Business Development
Business Administration
Complex Problem-Solving
Timeline
Brand Collaboration Manager
TheRecruit
2023.11 - Current
Sr. Customer Service Executive
Teleperformance
2023.06 - 2024.11
HR Officer
Greater Vision Overseas Pvt. Ltd.
2021.11 - 2022.11
Bachelor of Arts - Social Work With Psychology
K&K International College
2001.04 -
High School Diploma -
Milestone International College
2001.04 -