Results-driven Head of Sales with proven expertise in P&L ownership, CRM utilization, and sales strategy development. Successfully onboarded major clients, driving growth and enhancing customer relationships.
Overview
6
6
years of professional experience
7
7
Certifications
Work History
Head of Sales
Fracto OCR
New Delhi
02.2024 - Current
Built & owned P&L from 0 → ₹12L/month; 60+ active clients; led full GTM, pipeline & end-to-end sales lifecycle using Apollo CRM.
Led 6-member sales team; drove MRR growth via outbound (Apollo sequences/workflows, ICP targeting), cross-sell & upsell.
Strong knowledge of APIs, LLMs, OCR, IDP & workflow automation for solution-led enterprise sales.
Customer Success Manager - Enterprise Neo Banking
Razorpay
Bangalore
09.2023 - 02.2024
Increased book size from 20Cr to 30Cr through targeted client engagement and support.
Increased payout volume from 100Cr to 250Cr, aided by strategic interventions.
Worked with Marketing team for effective communication of updates and features
Collaborated with payment gateway, banking alliance, and product teams to drive book size growth.
Proactively addressed client needs, fostering long-term connections with clients
Monitored fintech trends to guide clients through industry compliance changes seamlessly.
Customer Engagement Specialist
Razorpay
Bangalore
05.2022 - 06.2023
Contributed to framework development and process structuring for Customer Success team, enhancing operational efficiency.
Managed portfolio of 400+ merchants, spanning SMEs and mid-market with annual turnover of 40-50 Cr across products.
Drove growth in portfolio, increasing Commercial Cards book size from 4.7 Cr to 9 Cr and Business loans disbursals from 3 Cr to 8 Cr.
Tax Consultant
Deloitte
Gurgaon
05.2021 - 04.2022
Worked with Global Investment & Innovation Incentives (Gi3) team, a part of National Federal Tax Services (NFTS) in Deloitte US Taxation, Mainly dealing in R&D Tax Credits.
Extracting insights from Income Statements and other financial data like Nike , Ford , Pfizer etc
Generating reports that summarised key financial metrics and highlight trends over time with 5-6 projects running at a time.
Providing valuable insights into the financial health of a company, helping stakeholders make informed decisions about investment, growth, and strategy.
Accounting Intern
Sagacious IP
Gurgaon
02.2020 - 04.2020
Executed weekly check runs and maintained accounting ledgers by verifying and posting account transactions, ensuring accuracy in financial reporting.
Generated statements, bills/invoices, and recorded amounts due for products and services, facilitating timely collections and cash flow management.
Performed financial analysis of the company as a part of internship program to determine the liquidity and profitability standings of the company
Researched SEIS scheme and GST filing processes to grasp compliance requirements, enhancing understanding of regulatory frameworks.