MS Excel
Tanish Zachariah Mathew
Sales Operations Analyst
Trivandrum
Summary
Seeking a challenging opportunity where I will be able to utilize my strong organisational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Operations Analyst, HR Associate
UST Global
Trivandrum
06.2023 - Current
- Scheduling interview between Candidate and Panel, Alerting the candidate to join the meeting, Sending reminder mails to both candidate and panel, Making sure both panel and candidate has entered the call, Collecting feedback from interviewer and sending reports, Collecting personal documents, payslips and counter offers tracking them and validating them as BGV, Having HR discussion to negotiate salary according to budget, Communicating with the candidates and guiding them through out the process of onboarding , Guiding the candidates to accept the offer and upload documents as part of pre onboarding, Acting as service to the candidates once they express their concerns or queries regarding anything related to Offer and Onboarding, Following up with the candidate more often to keep them engaged and excited to onboard, Tracking all necessary data for easy follow up and increased productivity, Engaging with candidates throughout and staying alert, Act as helping hand candidate service to meet their requirements and expectations, Guiding them to induction and making them feel warm and welcomed.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
- Collaborated with sales executives to determine sales areas that could be improved.
- Gathered and assessed data to promote insight into customer buying habits.
- Organized new employee orientation schedules for new hires.
HR Associate, HR Recruiter
UST Global
Trivandrum
07.2021 - 06.2023
- Month in HR Coordination Team, 7 months, in Proactive Hiring team, 1 year 3 months in HR Engagement Team (Post Offer Engagement)
- Coordinated schedules to arrange management interviews with applicants.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Studied job descriptions and qualifications to determine applicant requirements.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Answered and redirected incoming phone calls for office.
- Collaborated with HR leadership regarding candidate salary determinations.
- Developed and implemented plans to improve recruitment process.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Collaborated with hiring managers to understand job requirements and expectations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Verified applicant references and employment details.
- Developed recruiting strategies to identify qualified candidates and build network.
Education
professional certificate programme in Business Analytics - Business Analytics
IIM Kozhikode
11.2020 - 04.2021
Bachelor of Commerce (B.Com) -
Mar Ivanios College
06.2016 - 06.2020
12th Grade - Science
Sarvodaya Central Vidyalaya
Trivandrum 06.2014 - 03.2016
10th Grade - Science
Loyola School
Trivandrum 06.2013 - 06.2014
Skills
Good Communication Skills, Basic knowledge ofMS Office, Proficient in MS Excel, Good negotiation skills, Fluency in English and Malayalam, Fast learning, Good Engagement, Ability to stay calm under pressure
Relationship building
Verbal and written communication
Talent management
HR policies
Scheduling
Recruitment
Sales experience
Workflow oversight
Relationship building
Administrative support
Reporting skills
Maintaining files
Forecast tracking
Accomplishments
- Achieved 90% conversion of candidate joiners with accurate communication and efficiency in one quarter in Post Offer Engagement Team.
Software
HubSpot
MS Word
Interests
Singing
Guitar
Timeline
Sales Operations Analyst, HR Associate
UST Global
06.2023 - Current
HR Associate, HR Recruiter
UST Global
07.2021 - 06.2023
professional certificate programme in Business Analytics - Business Analytics
IIM Kozhikode
11.2020 - 04.2021
Bachelor of Commerce (B.Com) -
Mar Ivanios College
06.2016 - 06.2020
12th Grade - Science
Sarvodaya Central Vidyalaya
06.2014 - 03.2016
10th Grade - Science
Loyola School
06.2013 - 06.2014