TANMAY SINGH CHOUDHARY
Nagpur
Summary
Dynamic business leader with a proven track record at J.S. Construction, excelling in client relationship management and strategic account handling. Successfully built Parera Coffee, enhancing product offerings through customer insights and driving growth through effective negotiation and CRM strategies. Adept at fostering partnerships and delivering exceptional results in B2B and B2C environments.
Overview
5
5
years of professional experience
Work History
Founder
Parera Coffee
01.2023 - Current
- Built and managed a B2C coffee brand with a strong loyal customer base
- Onboarded vendors, third-party services, and led high-volume partnerships
- Conducted customer feedback cycles and improved product offerings based on insights
- Handled business negotiations and CRM follow-ups personally
- Initiated successful offline customer engagement campaigns in Nagpur
Business Development
J.S. Construction
01.2021 - 12.2022
- Managed client accounts and drove project coordination with high-value partners
- Negotiated contracts and ensured continuous communication with government and private clients
- Improved internal reporting systems and managed customer issue escalations
Education
Bachelor's Degree - Business Management
ICCS Pune
Pune07-2020
Post Graduate Diploma - MBA
University of Business
PolandSkills
- Client Relationship Management
- Strategic Account Handling
- B2B & B2C Sales
- Communication & Negotiation
- CRM Tools (HubSpot, Zoho, LeadSquared)
- Business Growth Strategy
Languages
- English
- Hindi
- Marwari
- Marathi
Achievements Initiatives
- Consistently increased Parera Coffee's monthly revenue and retention rate
- Built direct partnerships with Indian and international coffee brands (e.g., ONA)
- Delivered 1000+ hours of customer interaction through tasting sessions, feedback calls
- Conducted 10+ workshops on brand experience & product storytelling
Activities
- Public speaking on consumer behaviour and F&B trends
- Self-trained in CRM systems and client satisfaction metrics
- Conducted one-on-one customer journey mapping for brand development
Timeline
Founder
Parera Coffee
01.2023 - Current
Business Development
J.S. Construction
01.2021 - 12.2022
Bachelor's Degree - Business Management
ICCS Pune
Post Graduate Diploma - MBA
University of Business