Tanuja Karki
Bengaluru
Summary
Dynamic sales professional with expertise in crafting strategies that drive growth at Marriott International. Proven track record in relationship building and lead generation, enhancing client experiences and boosting sales by 20%. Adept at interpreting data and collaborating with teams to achieve business objectives. Skilled in presentations and problem-solving, ensuring exceptional service delivery. Results-driven Assistant Sales Manager with expertise in sales strategy development and performance metrics analysis. Proven ability to enhance growth through effective relationship building and data-driven decision making.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre
Bengaluru
03.2024 - Current
- Assisted in developing sales strategies for hotel promotions and packages.
- Analyzed market trends to identify potential areas for growth and improvement.
- Managed customer inquiries and resolved issues promptly and professionally.
- Supported the preparation of monthly sales reports for management review.
- Organized sales events to promote hotel services and attract new clients.
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Developed strategies to increase sales volume and market share.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Provided leadership on special projects as needed to drive business growth objectives.
Sales Executive
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Hyderabad
11.2022 - 03.2024
- Accor Hotels
- Developed strong relationships with clients to enhance guest experiences.
- Collaborated with event planners to coordinate venue logistics and requirements.
- Delivered presentations to potential clients showcasing venue capabilities and services.
- Assisted in creating promotional materials to attract diverse clientele to events.
- Participated in team meetings to discuss strategies for improving sales performance.
- Trained new staff on company policies and customer service standards effectively.
- Used cold calling and networking to sell products and services.
Sales Coordinator
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Hyderabad
05.2022 - 10.2022
- Accor Hotels
- Coordinated event logistics for conferences and meetings at the international convention centre.
- Managed communication between clients and service teams to ensure smooth operations.
- Assisted in preparing event proposals and contracts for prospective clients.
- Organized promotional materials and presentations for client meetings and events.
- Supported sales team by tracking leads and updating customer databases accurately.
- Supported sales team by delivering current territory sales data and costing information.
- Performed follow-up calls with customers after each sale was completed.
- Maintained an up-to-date database of prospective clients and their contact information.
- Generated leads through cold calling, networking, referrals and other methods.
Guest Service Associate
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Hyderabad
08.2021 - 04.2022
- Accor Hotels
- Provided exceptional customer service to enhance guest experiences at a premier convention center.
- Assisted guests with inquiries, reservations, and check-ins for smooth operations.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Developed strong relationships with repeat customers through positive interactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
Industrial Training
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
Hyderabad
12.2019 - 03.2020
- Accor Hotels
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Selected and assigned instructors to conduct training.
Education
B.Sc. - Hotel Management and Catering Technology
NITHM
Hyderabad01.2021
Senior Secondary - Commerce with Mathematics
Kendriya Vidyalaya
Bareilly01.2018
High School -
Kendriya Vidyalaya
Bareilly01.2016
Skills
- Sales strategy
- Performance metrics
- Relationship building
- Sales team collaboration
- Lead generation
- Problem solving
- Presentation skills
- Data interpretation
- Systems and software expertise
- Presentations and meetings
Languages
- Hindi
- English
- Hindi
Personal Information
- Date of Birth: 03/27/01
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Dancing
- Sketching
- Baking
Training
4 months, Industrial Training at Novotel Hyderabad Convention Centre (NHCC) & Hyderabad International Convention Centre (HICC), 12/01/19, 03/31/20
Phone
+91, 89771 84967
Specialized Segments
- MICE, Delhi, Mumbai
- Medical associations, Hyderabad
- Weddings & Socials
- Event Management Companies & PCOs
Timeline
Assistant Sales Manager
Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre
03.2024 - Current
Sales Executive
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
11.2022 - 03.2024
Sales Coordinator
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
05.2022 - 10.2022
Guest Service Associate
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
08.2021 - 04.2022
Industrial Training
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre
12.2019 - 03.2020
B.Sc. - Hotel Management and Catering Technology
NITHM
Senior Secondary - Commerce with Mathematics
Kendriya Vidyalaya
High School -
Kendriya Vidyalaya