Tanuja Pandey

· Responsible for scrutinizing of CASA for Bank Of Baroda.

· Now I am handling the team of 10 team members in quality assurance department.

· Responsible for audit of all the products of RLBO like CA/SA/FD/NRI domestic and overseas/FCNR/ social media and Pension departments.

· Responsible for auditing of master for trade services and retail asset operations.

· I am an ISO certified auditor and have handled the internal and external audit of all over Baroda Global Shared Services LTD.

· MIS report handling and reporting to senior management regarding quality observation and proper path way for correctness with fine tune the process.

• Direct Reporting to Regional Sales Manager), Team handling on behalf of regional sales manager.
• Back-office operation activities such as MIS on daily weekly and monthly basis, check order status in SAP and generated the new sockets code in SAP.
• All products related report submission to HO & Branch and also full fill vacant position.

• Managing Admin and Hr function activities such as Attendance
• Lead Generation and Operational Support, and also handled all back-office activities.

· Responsible for branch banking operation with respect to all the AML & KYC.

· I handled branch back-office operations and customer interaction.

· Opening of all account under various schemes launched by Govt.

· Handling of team of sales officer consist of 5 staff.

· Maintain CASA reports and MIS generation and circulate to branch and follow - up them for any pendency.

· Responsible for updating of customer information request raised by branch.

· Scrutinizing and KYC of all account opening forms before sending to CPU team for activation.