Tanvi Modak
Ratnagiri
Summary
- ServiceNow developer with around 2 year of experience in ServiceNow development and configurations.
- Good experience of implementing ITIL processes like Incident Management, Change Management, Problem Management, and Service Catalog as per business requirement.
- Good experience in understanding the user requirements and analyzing the functional specifications.
Overview
2
2
year of professional experience
1
1
Certification
Work History
Associate Consultant
Avatu Pvt Ltd
Pune
05.2021 - Current
- Expertise in analyzing and implementing ITIL processes like Incident Management, Change Management, Problem Management, etc. as per business requirement.
- Experience Working with all types of ServiceNow Scripts like Script Include, Business Rule , Client Script, UI Policies ,UI Scripts , UI Actions, UI Page, Access Control Lists, email script etc.
- Customization of Service Catalog and Workflow.
- Service Portal Configuration.
- ServiceNow Production support for ITSM process
- Workflow design and Workflow scripts, UI policies, security rules.
- Designed and configured mail notifications and mail scripts.
- Other Servicenow configurations
Education
Bachelor of IT - Information Technology
Finolex Academy of Management And Technology
RatnagiriSkills
- ServiceNow ITSM
- Service Catalog
- Javascript
- HTML
- CSS
Certification
ServiceNow CSA certification
Languages
English
Advanced (C1)
Marathi
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
One doesn’t discover new lands without consenting to lose sight, for a very long time, of the shore.
André Gide
Timeline
Associate Consultant
Avatu Pvt Ltd
05.2021 - Current
Bachelor of IT - Information Technology
Finolex Academy of Management And Technology