Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Awards
Timeline
Generic

Tanya Jha

New Delhi

Summary

Detail-oriented Senior Analyst with 3+ years of experience in P&C insurance reinsurance, specializing in underwriting support, policy management, claims end-to-end, and credit control. Expertise in process optimization and client management, ensuring accuracy and efficiency. Proven ability to streamline workflows, reduce errors, and enhance operational performance in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Senior Analyst - Insurance & Reinsurance

Bluepond AI Pvt, LTD
Gurugram
11.2023 - 03.2025
  • Managed P&C insurance reinsurance processes, including policy checks, claims handling, underwriting support, and credit control.
  • Enhanced workflow efficiency by 25%, reducing errors by 15% and increasing client satisfaction by 30%.
  • Transitioned a key client through effective project management, ensuring timely delivery of all deliverables.
  • Gained extensive experience in business operations and execution as one of first three employees in a high-exposure startup.

Analyst - Claims & Policy Management

Xceedance Consulting India Pvt. LTD
Gurugram
10.2022 - 11.2023
  • Managed policy and claims handling for P&C, including source mapping and SOP creation.
  • Allocated work and processed new business, renewals, loss runs, and endorsements to ensure timely delivery.
  • Led project execution for a small team, overseeing MIS reporting for data accuracy.
  • Conducted peer audits, resolved queries, and maintained trackers to enhance reporting accuracy.

Process Associate - Complex Claims Handling

Genpact
Gurugram
06.2021 - 09.2022
  • Conducted thorough audits of healthcare insurance policies to ensure accuracy and compliance.
  • Resolved complex claims issues, managing critical cases such as death claims and policy closures.
  • Trained new employees during orientation, enhancing understanding of processes and procedures.
  • Supported departmental process improvements, contributing to increased operational efficiency.

Backend Executive Intern - US Healthcare Claims

Wipro
Gurugram
10.2020 - 04.2021
  • Maintained accurate claimant data and managed claims processing, including payment calculations and discrepancy resolution in MIS.
  • Processed medical claims to ensure compliance with policy requirements.
  • Resolved data gaps efficiently to enhance overall data integrity.

Education

Master of Arts -

University of Delhi (School of Open Learning)
Delhi, India
06.2021

Bachelor of Arts -

University of Delhi
Delhi, India
06.2019

Skills

  • Risk evaluation and management
  • Data analysis
  • Policy and claims management
  • Client engagement strategies
  • Operational efficiency and process improvement
  • Workflow enhancement and automation
  • Team leadership abilities
  • Microsoft Office

Hobbies and Interests

  • Passionate about solo travel, adventure, and storytelling through writing and YouTube.
  • Committed to personal growth, societal insights, and an active lifestyle.

Awards

  • Awarded for Performance in the team for a quarter in 2024 at BluePond AI
  • Awarded for Process Excellence in 2022 at Xceedance consulting India Pvt, LTD
  • Awarded for Star award Genpact 2022

Timeline

Senior Analyst - Insurance & Reinsurance

Bluepond AI Pvt, LTD
11.2023 - 03.2025

Analyst - Claims & Policy Management

Xceedance Consulting India Pvt. LTD
10.2022 - 11.2023

Process Associate - Complex Claims Handling

Genpact
06.2021 - 09.2022

Backend Executive Intern - US Healthcare Claims

Wipro
10.2020 - 04.2021

Master of Arts -

University of Delhi (School of Open Learning)

Bachelor of Arts -

University of Delhi

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Tanya Jha