Tapas Das
Summary
Experienced Oracle HCM Functional Consultant specializing in implementing, configuring, and supporting Oracle Human Capital Management (HCM) applications. Expertise in Core HR, Absence Management, Talent Management, Helpdesk, Oracle Learning Cloud and Oracle Recruiting Cloud modules. Proven ability to analyze business processes, gather requirements, design solutions, and lead implementation projects. Adept at providing ongoing support, training, and troubleshooting to ensure optimal system performance and user satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Consultant
Oracle
03.2022 - Current
- Led implementation projects for Oracle HCM modules including Core HR, Absence Management, Talent Management, Helpdesk, Oracle Learning Cloud and Recruiting Cloud.
- Conducted workshops with key stakeholders to gather business requirements and translate them into functional specifications.
- Configured Oracle HCM applications to align with client-specific business processes and requirements.
- Provided end-user training sessions and developed training materials to facilitate smooth adoption of new systems.
- Acted as the primary point of contact for troubleshooting and resolving technical issues related to Oracle HCM modules.
- Collaborated with cross-functional teams including developers, business analysts, and project managers to ensure project milestones were achieved on time and within budget.
- Contributed to system upgrades and enhancements by testing new features and functionalities.
- Prepared and maintained system documentation, including process flows, configuration guides, and user manuals.
Product Analyst
PeopleStrong
12.2019 - 10.2021
- Evaluate the company products and compare them against industry trends
- Develop an understanding of company products to meet the company's current and future needs
- Help with product and rating reviews
- Develop and oversee small to medium scale projects
- Analyze metrics to continually improve company products
- Contribute to company operations, such as costing, planning, and budgeting
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities in the product roadmap based on business and customer impact
- Work closely with engineering team to deliver with quick time-to-market and optimal enhancements
- Understand technical challenges and make educated trade-offs with Customer Success team.
Functional Consultant
PeopleStrong
05.2018 - 12.2019
- Involved in implementation of PeopleStrong HCM for various HR modules such as Recruitment, Time Tracking, Benefits, Absence Management, Payroll and Compensation
- Assisting in data migrations from multiple other HCM suites to PeopleStrong platform and delivered data mapping and transformation documents
- Interacting with the clients for the entire duration of the project starting kickoff till closure
- Involved in End user Training, UAT & Post Implementation Support
- Analyzed complex sets of data to identify quality issues and proactively initiated steps for improvement
- Created new integration to pull the new hires information using Core Connector Worker and Document Transformation which uses connector integrations XML Output as its data source input
- Supported existing integration and building new integration based on the client requirements
- Interacted and Coordinated effectively with the HR and Payroll teams to ensure curvature is leveraging the full capabilities of PeopleStrong tool
- Responsible for providing end to end solutions to clients in a vibrant and demanding environment
- Regular document research and perform actions based on that research
- Preparing SOP's for newly introduced module functionality(s) and errors related to it.
Client Support Analyst
American Express
11.2015 - 05.2018
- Analyze application data to assess performance and uncover problems
- Develop and deploy fraud transaction screening rules and methodologies
- Work in team environment to complete all testing activities according to schedule
- Complete root cause analysis of defects along with proper documentation on opened tickets
- Configure fraud analyst user interface to customer's specifications
- Support customers regarding interceptas tool usage
- Providing consistent support for all areas such as connectivity and system configuration issues, monitoring for system alerts and offering attentive assistance to our valuable customers
- Managing add-ons projects to implement new system functionalities and DVS products
- Act as a liaison between customers and internal departments including technical development and implementation
- Providing support for other Accertify products such as Chargebacks and Payment Gateway.
Technical Advisor
Samsung, Genpact
11.2014 - 11.2015
- Handling Escalations of our clients on hand-held phones and giving them appropriate direction for solving their issues on real time
- Any issue (technical/general) that could not be handled by our FLA's were escalated to our dedicated team
- Proficiency in handling any issue related to android (usage, connectivity, hardware, upgradation etc.) I was awarded with bronze excellence award for exceptionally doing well in the year 2015.
Education
Bachelor of Technology - Applied Electronics and Instrumentation Engineering
Padmashree Kurthartha Acharya College of Engineeri
XIIth -
Vedvyas Mahavidyalaya
01.2008
Xth -
Montfort School
01.2006
Skills
- Comprehensive problem-solving abilities
- Good verbal and written communication skills
- Willingness to learn
- Keen learner and team facilitator
- Strategic Planning
- Software Implementation
- Digital Transformation
- Human Resources Management
- Consulting
- SQL and database knowledge
Certification
Oracle Fusion Talent Management, Oracle Recruting Cloud
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Hobbies and Interests
- Listening to music
- Singing
- Playing Cricket Matches
Personal Information
- Father's Name: Jayanta Kumar Das
- Mother's Name: Saraswati Das
Disclaimer
I hereby declare that the above information provided is true to the best of my knowledge and belief.
Timeline
Senior Consultant
Oracle
03.2022 - Current
Product Analyst
PeopleStrong
12.2019 - 10.2021
Functional Consultant
PeopleStrong
05.2018 - 12.2019
Client Support Analyst
American Express
11.2015 - 05.2018
Technical Advisor
Samsung, Genpact
11.2014 - 11.2015
Bachelor of Technology - Applied Electronics and Instrumentation Engineering
Padmashree Kurthartha Acharya College of Engineeri
XIIth -
Vedvyas Mahavidyalaya
Xth -
Montfort School
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