TAPAS MUKHERJEE
Navi Mumbai
Summary
Results-driven professional with 14 years of expertise in sales, business development, and key account management. Proven track record in enhancing revenue and operational efficiency through strategic channel management and product development. Skilled in market analysis and customer behavior insights, leading to improved brand visibility and sales growth. Recognized for achieving 89% on-time order processing, contributing to high customer satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Manager Business Development, Corporate Sales
Podar Education
11.2025 - Current
- Assisted teams with research to identify potential clients.
- Supported outreach efforts aimed at generating new leads.
- Coordinated onboarding activities to improve client satisfaction levels.
Manager Business Development
Light House Learning Pvt Ltd
05.2024 - 10.2025
- Assisted in identifying and pursuing new business opportunities through research of target markets and potential clients.
- Supported development of strategies to acquire new customers and increase business footprint.
- Facilitated corporate tie-ups to boost student count and revenue generation.
- Contributed to B2B partnerships for smooth transitions of students post-Montessori completion.
- Collaborated with sales and marketing teams to develop effective campaign proposals and pitches.
- Helped track and analyse sales data to forecast future performance and adjust strategies accordingly.
- Participated in industry events and networking activities to connect with potential clients.
- Worked with cross-functional teams to ensure seamless service delivery to clients.
- Monitored market trends and competitors to identify new opportunities and adapt business strategies.
- Provided insights to management by analysing performance data and recommending areas for improvement.
State Merchandiser (Business Development B2B Account)
Ajio Business, Reliance Retail Limited
03.2021 - 02.2024
- Planning & developing merchandising strategies that balance customer's expectations and company's objectives.
- Analyzing sales figures, customer feedbacks and market trends to anticipate product needs and plan product ranges/stock.
- Reporting on sales performance, suggesting adjustments for target achievement.
- Replenishing merchandise to prevent stockouts and overstock situations.
- Acquiring detailed understanding of the current product mix and making effective additions to it.
- Arranging and organizing merchandise following established guidelines.
- Staying informed about industry trends, competitor activities, and customer preferences.
- Training on ground executives on knowledge.
- Managing inventory based on sales & growth of category; working with vendors for smooth operations at the store.
- Continuously generating and submitting regular reports on sales activities, product movement, and inventory status.
- Spearheading vendor selection and working towards achieving AOP target delivery.
- Actively maximizing sales and margins in line with AOP, maintaining a customer-centric approach.
- Implementing operational guidelines, SOP, and actively managing all seller interactions.
- Coordinating cross-functional teams and actively communicating with internal and external stakeholders.
- Drove a 37% increase in targeted sales through new vendor additions in the footwear and accessories segment, resulting in substantial revenue growth.
- Achieved 170% of the planned sales in Accessories, introducing umbrella as a new product line, leading to enhanced product diversity and market penetration.
- Accomplished 100% sales target in Home Furnishing, introducing Minu Bedsheets from Kolkata, expanding the product portfolio and driving sales growth.
Business Development Manager (Large Account)
Rivigo Services Pvt. Ltd.
07.2018 - 03.2021
- Established B2B Pickup Partners and BP terminals in different locations in Kolkata.
- NBD by new acquisition and by competition churned accounts. (Manyavar, Turtle, Priya Biscuits, Todini Metals and Chemicals, NTPC, BHEL, Ambuja Cement, Green Ply, M Junction (By TATA), Etc.)
- Biggest achievement adding up Indian BSF and Military as a corporate account for household shifting and opening a BP terminal inside Binnaguri and Panagarh Campus.
- Delivered sales and revenue targets for the corporate segment through business franchisees.
- Planned promotional activities for franchisees, and BP terminals.
- Coordinated the overall supply chain to ensure timely pickup and delivery.
- Resolved channel-specific issues within specific timelines.
- Resolved account-specific issues within specific time lines with cross-functional activities.
- Drove a 46% increase in sales and achieved 31-35% higher margin than the industry average.
- Surpassed the planned sales target by 130% in 2019, leading to a shift in sales strategy for point-of-sale alliances.
- Assisted in driving single-year sales growth with franchisee managers.
Franchise Retail Manager (Eastern Region) BD and Sales
Ezeego One Travel and Tours Ltd.
05.2017 - 07.2018
- Delivering the highest numbers across North Bengal and Central Bengal in FY 2015-16 and 2016-17 in Voice, Lease Line and Sip Trunk.
- Retained Accounts through innovative measures and premium servicing of accounts such as Exide, Emami Group, and NTPC from aggressive competition.
- Successfully acquired new accounts and churned various accounts from other operators such as National Insurance, Indian Forest Services (WB), SREI Group, Bhaskar Solar, SBI.
- Won National tender for National Insurance for 5000 Data cards. Won tender for 1200 numbers for Forest department of WB. Retained Exide and regained the new order for 1000 numbers for Pan India.
Account Manager (Voice & Enterprise National Accounts)
Bharti Airtel Ltd
09.2014 - 05.2017
Store Manager
VIP Industries Limited
06.2012 - 09.2014
Assistant Store Manager
Khadim India Ltd.
08.2010 - 06.2012
Education
Post Graduate Diploma in Management -
Institute of Management and Information Science (IMIS)
Bhubaneswar01-2010
B.Sc. (Zoology Hons.) -
Krishnagar Govt. College
01-2007
Skills
- Sales and business development
- Key account management
- Sourcing and planning
- Supplier management
- Market analysis
- Inventory control
- Retail operations
- Executive engagement
- Team leadership
- Sales strategy
- Client relationship management
Languages Known
English
Hindi
Bengali
Websites, Portfolios and Profiles
https://in.linkedin.com/in/tapas-mukherjee-73b3851b
Custom Section
- Conducted new product launching in VIP Industries Ltd. (Caprese Ladies hand bag)
- Being a part of 4G launch in Different Towns in Rest of Bengal.
- Being a part of the team of Airtel Payments Bank Market launch.
- Being a part of the team of Airtel Postpaid unlimited Plans Market launch
- Introductory campaign of Airtel My Plan Family to various corporates like NTPC, Ambuja Cements, MRF Tyre and banking sectors
Timeline
Manager Business Development, Corporate Sales
Podar Education
11.2025 - Current
Manager Business Development
Light House Learning Pvt Ltd
05.2024 - 10.2025
State Merchandiser (Business Development B2B Account)
Ajio Business, Reliance Retail Limited
03.2021 - 02.2024
Business Development Manager (Large Account)
Rivigo Services Pvt. Ltd.
07.2018 - 03.2021
Franchise Retail Manager (Eastern Region) BD and Sales
Ezeego One Travel and Tours Ltd.
05.2017 - 07.2018
Account Manager (Voice & Enterprise National Accounts)
Bharti Airtel Ltd
09.2014 - 05.2017
Store Manager
VIP Industries Limited
06.2012 - 09.2014
Assistant Store Manager
Khadim India Ltd.
08.2010 - 06.2012
Post Graduate Diploma in Management -
Institute of Management and Information Science (IMIS)
B.Sc. (Zoology Hons.) -
Krishnagar Govt. College