Tapash Bharadwaj
Guwahati
Summary
Having around 14 years of work experience in Healthcare/Service industry, 2 years of experience in Garments Export & Production Industry & around 2 years in Print Media Export.
Presently working as a Dynamic Branch Manager with a proven track record at Vidal Health Insurance TPA Pvt Ltd, excelling in claims processing and grievance management. Expert in driving business growth and operational efficiency, fostering strong relationships with clients and partners. Adept at strategic planning and data analysis, consistently delivering exceptional service and enhancing profitability
Overview
18
18
years of professional experience
Work History
Branch Manager
Vidal Health Insurance TPA Pvt Ltd
Guwahati
04.2018 - Current
- Working as a Third Party Administrator for National Insurance Co Ltd at North East Zone
- Servicing Retail as well as Corporate Business (Includes around 30 to 40 Local and other allotted corporates from PAN India)
- In charge of Branch operation and Business growth at North East Region
- Business Retention & Evaluation of new opportunities
- Looking after Grievance, Legal cases and Audit Recoveries
- Responsible for claim TAT management and timely delivery of health cards to insured
- Liaisoning between Insurance Company & Insured
- Timely arrangement of Revenue to the branch
- Hospital Empanelment & looking after their everyday issues
- Team work (within & outside organization)
- Periodic Review with Insurance Company
- Looking after daily MIS of profitability, claims, hospitals
- Arranging Health Camps for corporate as well as retail policy holders
Branch Manager
E-Meditek Insurance (TPA) Ltd
Bangalore & Guwahati
01.2011 - 03.2018
- Worked as a Third Party Administrator for NIC, OIC, NIA, LIC & HDFC Life at North East Zone
- In charge of Branch Operation and Business growth at North East Region & responsible for smooth functioning of all the departments of the Branch
- Responsible for smooth processing of claims within TAT
- Involvement in each operational stage of Claim processing (from Bill Entry to Payment to Insured)
- Responsible for Quality Service towards insured
- Responsible for Retaining Existing Business & getting new business opportunities
- Responsible for all Grievance & legal Claim cases & settling them on time
- Responsible for TPA fees preparation & getting them on time from Insurance Co
- Responsible for Investigation of claims & maintaining TAT for investigation
- Responsible for smooth cashless process
- Strong liaisoning between Insurance Company & Insured
- Strong liaisoning between the Branch & HO
Factory Manager
Zade Life Style
Mumbai
03.2009 - 11.2011
- Planning and execution of garments workflow ( raw material to finished product) throughout the factory.
- Conducted regular inspections of equipment and facilities to ensure they meet safety requirements.
- Maintained accurate records of all materials used in production processes.
- Drafted reports on labor costs, inventory levels, product output, downtime.
- Evaluated employee performance through regular feedback sessions and appraisals.
- Developed strategies to maximize productivity, reduce costs and improve quality standards.
Export Officer
THOMPSON PRESS
Mumbai
03.2007 - 03.2009
- Working in 100% EOU & Established relationships with foreign partners for long-term collaborations.
- Prepared reports on shipment status, delivery times, and merchandise quality control issues.
- Preparation of Invoices for daily shipment
- Managed inventory levels of raw materials imported from overseas suppliers. like papers, ink, few parts of machineries
- Coordinated with customs brokers to ensure timely clearance of goods at destination ports. Dealing with CHAs.
- Responsible for shipment loading, packing , unloading at the 100 % EOU
Education
MIB - Master in International Business
IBSAR Mumbai
Mumbai11-2006
B-Com -
Bangalore University
Bangalore01.2004
High School Diploma -
Guwahati Commerce College
Guwahati, Assam03-2000
High School Diploma -
Don Bosco High School
Guwahati, Assam03-1998
Skills
- Claims processing
- Business growth
- Grievance management
- Hospital empanelment
- Team collaboration
- Customer service
- Financial analysis
- Operational efficiency
- Strategic planning
- Data analysis
- Market research
Accomplishments
- Participated in workshop conducted by L & T Insurance at Hotel Taj, Mumbai, 11/01/2011
- Worked as a case manager for L & T Insurance.
- Worked as an Overseeing officer for RSBY (Rastriya Syasthya Bima Yojana) from 2012 to 2016 (A health project for BPL families run by Govt of India), 01/01/2012 - 12/31/2016
Language
- English ( Read & Write)
- Hindi ( Read & Write)
- Assamese ( Read & Write)
Disclaimer
- I hereby declare that the information above are accurate and true to the best of my knowledge
Timeline
Branch Manager
Vidal Health Insurance TPA Pvt Ltd
04.2018 - Current
Branch Manager
E-Meditek Insurance (TPA) Ltd
01.2011 - 03.2018
Factory Manager
Zade Life Style
03.2009 - 11.2011
Export Officer
THOMPSON PRESS
03.2007 - 03.2009
MIB - Master in International Business
IBSAR Mumbai
B-Com -
Bangalore University
High School Diploma -
Guwahati Commerce College
High School Diploma -
Don Bosco High School
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