Tapas Kumar Nayak

Senior Software Manager(IT, Infra, Cloud, Lab)

Applied Materials

Bengaluru

08.2019 - Current

· Leading Platform Engineering , Backend software Development, DevSecOps, Lab, Security programs for the division e2e at PDC AMIND level, Cloud Program (AWS/AZURE) acceleration programs for the division e2e.
Collaborated with fellow leaders to drive significant growth within the Business unit, achieving a remarkable increase from $2.5M to $27M in just four years. This growth was driven by delivering 40% sustain Engineering & Support, 30% value addition, 20% new additional features with algorithm development, 5% leadership support to achieve the Vision, and 5% innovation.
Derive QBR milestones and present to stakeholders and collect feedback and proliferate to team.
Manage Customer Satisfaction Survey with Product marketing team YoY from 2021 To get more visibility and transparency in process to cater the customer differently and make sure UX and Customer satisfaction index 95%.
Manage IT Development KPI’s for the group from People, Product, Process, Technology perspective.
Manage Customer Satisfaction Survey with Product marketing team YoY from 2021 To get more visibility and transparency in process to cater the customer differently and make sure UX and Customer satisfaction index 80%.
Manage IT Development KPI’s for the group from People, Product, Process, Technology perspective.
Managing a Team of 9 scrum Teams across globe along with operation capabilities. Managing Customer Experience stories to strengthen the usability of product with minimal outage.
Engaged with e2e People management starting from hiring, onboarding, coaching and retention.
Conduct Risk management and Risk mitigation plans which reviewed and aligned with all stakeholders.
Making sure CI/CD Runs as per their time to collect the required data and process the build process automatically to minimize delivery timelines. Maintain a strong KPI based Deployments for different infrastructure.
leading and managing a high-performing team of DevOps Engineers focused on ensuring the automation and smooth operation of production systems, consistently meeting and exceeding SLA targets with maximum support availability.
Managing project operations with key focus on defining Service Level Agreements (SLA’s), Standard Operating Procedures (SOP’s) as well as interacting with prestigious clients, business partners, industry leaders, vendors & other key stakeholders
Leading the performance management, observability, monitoring, traceability solution to maintain the scalability and reliability of system using Opensource as well paid APM tools.
Built applications efficiently monitoring using ELK, Python Open-source technologies. Responsible for tracking & integrating using wavefront, setting up T1, T2 monitoring required for Quest applications, and handled production releases.
Enhanced customer experience by ensuring 100% resolution of issues through effective tracking, monitoring, and debugging of issues. Generated weekly reports using these metrics.
Transitioned, rebuilt team, and managed portfolio of On Premises Devops services with continued investment in key engineering and business-related requirements resulting in 10% YoY growth with 25% increase in data – Test Plans, Reporting & Analytics.
As part of Innovation created a query based Chatbot (2020) which can answer around 2000 + queries which save around 20% of Global ticket and able to answer status related queries along with that help creating automated ticket behalf.
Defining cross-organizational processes (Supply, Demand, and Resource Management) for optimizing use of on-site and off-shore staff and reducing the usage of expensive external consulting resources
During 2020 Successfully Managed a great pool of talent as part of backend team with 100% velocity sprint on Sprint.
As a Certified Cyber Security professional, I assist in implementing E-187 SEMI standards, introducing tools and technologies to enhance DevSecOps. This ensures a secure product development lifecycle and strengthens the delivery process.
Strong working knowledge in e2e flow of CI-CD using Bitbucket, Jenkin, K8, Docker, ArgoCD.
Distinguished contributions in setting up the Kubernetes environment, CICD, and test cases for ensuring seamless deployments. Provided proactive and end to end support for addressing issues with Kubernetes environments.
· Introduced performance management, observability, traceability solution to maintain the scalability in the pipeline using fluentd, elastic withing the K8 infrastructure to collect logs from 100+ Pods.
High Availability & Load Balancing using nginx and ingress along with auto scale in K8 environment.
Introduced SAST (SonarQube Enterprise version) within our CI pipeline which is running as non-blocking CI and taking care of the code quality and security.
· Good understanding and hands-on experience on terraform for infra provisioning (IaaS) to run data center using KVM Hypervisor for Dell, HP blade servers at AMIND and presented to various forum in AMAT.
Proliferated Containerized distributed system for GPU based application along with K8, cuda, Apollo servers to increase AI/ML, MLOps (clear ML) Road map with 100% proliferation for data and Algo Developers eof 2024.
Acted as a solutions evangelist, automated key processes, and contributed towards the expansion of business opportunities and excellence. Responsible for the evolution of existing processes, tools, automation, and technology stack, managed continuous improvement processes and took care of the operational aspects.
Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
Examined metrics and prepared IT project progress reports.
Communicated relevance of organizational goals, policies and procedures to IT department staff.
Procured IT resources for strategic and operational computing requirements.
Met with users, vendors and technicians to determine computing requirements.
Managed backup, user account and helpdesk systems.
Managed the design, implementation and maintenance of software applications.
Provided technical leadership in developing innovative solutions for complex problems.
Provided guidance on refactoring existing code base when necessary for better performance or scalability purposes.
Oversaw development, testing and rollout of complete suite of Web-based software solutions.
Controlled operational IT budget and expenditures within department parameters.

Sr Technical Delivery Manager

Thomson Reuters

Bengaluru

02.2012 - 08.2019

Managed and coordinated technical delivery teams to ensure successful implementation of projects.
Developed strategies for effective risk management, ensuring the highest levels of quality assurance.
Oversaw the development of technical solutions that met customer needs while staying within budget constraints.
Coordinated with stakeholders to define project scope and objectives, develop detailed plans and timelines, and track progress against goals.
Collaborated with internal teams to ensure seamless integration of new technologies into existing systems infrastructure.
Established processes for efficient issue resolution between customers and technical teams.
Identified gaps in current processes or procedures and developed action plans for improvement.
Led team meetings to review project goals and provide feedback on individual performance.
Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Tracked costs and expenses and assessed closely against original project budget.

Lead Software Engineer

Thomson Reuters

01.2010 - 01.2012

Developed, tested and maintained software components for a large-scale project.
Managed team members to ensure timely completion of projects.
Provided technical guidance and mentorship to junior developers.
Reviewed code changes and monitored application performance.
Resolved complex technical issues related to software development tasks.
Analyzed system requirements and created detailed specifications documents.
Created automated unit tests using various scripting languages.

Product Engineer

Ariba

Bengaluru

- 01.2010

Associates

Mindtree

Bengaluru

05.2005 - 08.2006

Java Developer

Indus Software Solutions

Hyderabad

04.2003 - 05.2005

Sr Software Engineer

Thomson Reuters

08.2006

Summary

Overview

Work History

Senior Software Manager(IT, Infra, Cloud, Lab)

Sr Technical Delivery Manager

Lead Software Engineer

Product Engineer

Associates

Java Developer

Sr Software Engineer

Education

PG Certificate on Cyber Security -

General Management in IT -

Masters in computer application -

Bachelors in science (Physic Hons) -

Skills

Certification

Personal Information

Languages

Accomplishments

Timeline

Senior Software Manager(IT, Infra, Cloud, Lab)

Sr Technical Delivery Manager

Lead Software Engineer

Sr Software Engineer

Associates

Java Developer

Product Engineer

PG Certificate on Cyber Security -

General Management in IT -

Masters in computer application -

Bachelors in science (Physic Hons) -

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