Timeline
Work History
Education
Skills
Summary
Accomplishments
Languages
AccountManager
Tapasranjan  Nayak

Tapasranjan Nayak

Key Account Manager
Bengaluru,Karnataka

Timeline

Key Account Manager

Teleperformance India, Flipkart
2023.04 - 2024.07

Master of Science - Mater in Computer Applications

Balasore College of Engineering And Technologies
09.2020 - 11.2022

costumer service executive

Barbeque Nation
02.2019 - 07.2020

Work History

Key Account Manager

Teleperformance India, Flipkart
Bengaluru, Karnataka
2023.04 - 2024.07
  • The first prority was to grow seller's gross revenue ,so that flipkart can grow simulteniously .
  • Develop strategies to increase sales and profitability for key accounts( key sellers ).
  • Manage and optimize product listings on the Flipkart platform.
  • Implement promotional strategies to drive sales and increase visibility.
  • Coordinate inventory management to ensure adequate stock levels.
  • Plan and execute advertising campaigns to promote products.
  • Analyze sales data and market trends to identify growth opportunities.
  • Collaborate with internal teams to resolve any issues and ensure smooth operations.
  • Provide regular reports and updates on account performance to management.

costumer service executive

Barbeque Nation
Bengaluru, Karnataka
02.2019 - 07.2020
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Expertly navigated escalating situations, leading to resolutions that satisfied both clients'' needs while adhering to company policies.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.

Education

Master of Science - Mater in Computer Applications

Balasore College of Engineering And Technologies
Balasore ,Odisha
09.2020 - 11.2022

Skills

  • Account Development
  • Prospecting and Cold Calling
  • Social Media Marketing
  • Business Development
  • Growth Portfolios
  • Promotions and Marketing Strategies
  • Profit Target Achievement
  • Client Needs Assessment
  • Sales Negotiation
  • communication

Summary

  • Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Accomplishments

  • Achieved employee of the month by achieve my target with accuracy and efficiency. ( barbeque nation)
  • Got employee of the month for extraordinary team performance in BSD sales. (Flipkart).

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Tapasranjan NayakKey Account Manager