Tapas Ranjan Sahoo
Narasinghpur Cuttack
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader(Assistant Manager)
Byju's
Bhubaneswar
03.2021 - 03.2024
- I am a Team Lead at Think and Learn Pvt
- Ltd, a leading online education company in India
- I oversee and motivate a team of sales personnel, who are responsible for generating revenue and acquiring new customers for the company's products and services
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Business Development Trainee
Byju's
01.2021 - 03.2021
- Utilized CRM tools to effectively track progress on leads, ensuring timely follow-ups and improved conversion rates
- Supported negotiation processes with clients, contributing to successful deal closures and long-term partnerships
- Maximized revenue growth through diligent research on market trends, customer needs, and competitor offerings.
Senior Academic Counselor
Toppr Learning
02.2020 - 01.2021
- Reviewed scholarship applications and provided guidance to help secure financial aid opportunities for qualified candidates
- Conducted workshops on study skills, time management, and stress reduction techniques to improve overall student wellbeing
- Developed strong relationships with students, fostering a supportive environment for academic growth and personal development.
Sales Executive
Paytm
09.2019 - 01.2020
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness
- Exceeded monthly targets consistently through diligent prospecting and tailored product presentations
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
MBA - Hr And Marketing
Gandhi Institute For Technology
Bhubaneswar06-2020
Bcom - Accounting
Narasinghpur Degree College
Narasinghpur Cuttack03-2018
Skills
- Work Planning
- Mentoring
- Technical Support
- Client Service
- Team Leadership
- Business Development
- Business Strategy
- Screening
- Interviewing
- Team Supervision
- Teamwork and Collaboration
- Leadership
- Team motivation
Certification
- Post Graduate Diploma In Computer Application
Languages
odia
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
Team Leader(Assistant Manager)
Byju's
03.2021 - 03.2024
Business Development Trainee
Byju's
01.2021 - 03.2021
Senior Academic Counselor
Toppr Learning
02.2020 - 01.2021
Sales Executive
Paytm
09.2019 - 01.2020
MBA - Hr And Marketing
Gandhi Institute For Technology
Bcom - Accounting
Narasinghpur Degree College
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