Tappish Rajput
Relationship Manager
Delhi
Summary
I want to secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company. I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Relationship Manager
OYO ROOMS Den Center
05.2024 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise
Sales Manager
Kotak Life
04.2022 - 02.2023
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Targeted and prospected for new business through telemarketing, individual creativity and innovation
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Business Development Intern
FICCI
07.2020 - 10.2020
- Collaborated with teammates to develop advertising collateral and sales presentations
- Penetrated targeted accounts to generate sales from within client base
- Developed knowledge of company products and services to make suggestions according to customer needs.
Business Development Intern
Wipro
06.2019 - 09.2019
- Collaborated with teammates to develop advertising collateral and sales presentations
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles
- Engaged with customers to build business relationships
- Maintained client information and accounts in company databases
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Manager
08.2019 - 10.2019
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles
- Prepared and deliver customer sales quotes.
Education
MBA - Marketing And Operation
New Delhi Institution of Management
07.2019 - 07.2021
Bachelor of Science - Hotel Management
Manav Rachna University
07.2015 - 07.2018
Skills
MS EXCEL
TABLEAU
SPSS
MS OFFICE
Certification
Excel - Beginners to Advance, Udemy
Languages
ENGISH
HINDI
GERMAN
Volunteer Experience
Prayas NGO, 12/26/20, 01/05/21, Tilak Nagar, New Delhi
Timeline
Relationship Manager
OYO ROOMS Den Center
05.2024 - Current
Sales Manager
Kotak Life
04.2022 - 02.2023
Business Development Intern
FICCI
07.2020 - 10.2020
Sales Manager
08.2019 - 10.2019
MBA - Marketing And Operation
New Delhi Institution of Management
07.2019 - 07.2021
Business Development Intern
Wipro
06.2019 - 09.2019
Bachelor of Science - Hotel Management
Manav Rachna University
07.2015 - 07.2018
Excel - Beginners to Advance, Udemy
Digital Marketing Course, Udemy
Marketing Analytics Course, Udemy
Business Branding Course, Udemy
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