Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Taran Srivastava

Pune,MH

Summary

  • Experienced Senior Director focused on strategic planning, operational leadership and process improvement.
  • Effective facilitator and consensus builder focused on relationships and communication with all levels of staff and management. Demonstrated ability to present complex information orally, in writing and graphically.
  • Proficient in numerous aspects of financial budgeting, forecasting and reporting.
  • Extensive experience with software such as Microsoft Office, PowerPoint, Excel, and Smartsheet as well as Gainsight and Salesforce.

Overview

7
7
years of professional experience

Work History

DIRECTOR - Implementation & Engagement

DICE Enterprises Pvt. Ltd.
03.2023 - Current
  • -Led a team of 6 implementation specialists to successfully deliver spend management solutions to enterprise clients (Bajaj Electricals, Piramal, Trident, IDFC), generating revenue of INR 8cr in 3 quarters, increasing the ARR by 3x
  • Established and maintained standardized implementation processes, reducing the delivery timeline by ~30%
  • Achieved a 3.5x increase in revenue per employee by overseeing a team of 4 support professionals and 3 KAMs, effectively managing a recurring revenue of INR 11cr across 72 active clients.
  • Implemented and managed a scalable support ticketing system, resulting in a 33% decrease in resolution time - Spearheaded the productisation of a knowledge base system, improving self-service capabilities and reducing repetitive queries by 55%.
  • Collaborated cross-functionally with product development and sales teams to ensure a seamless customer experience.

PROGRAM DIRECTOR - New Revenue Channels

DICE Enterprises Pvt. Ltd.
07.2022 - 02.2023
  • Drove co-branded SAAS product launch through strategic partnerships with leading TMCs (MMT, Cleartrip) and Banks (Yes Bank).
  • Managed cross-functional teams and oversaw the product development of Travel and Expense solutions from inception to implementation across Adani & Flipkart group companies.
  • Partnered with travel inventory partners to contribute ~1.5% of the booking value, resulting in an additional revenue of INR 50 lakh for the existing business.
  • Headed the Travel & Expense business unit, overseeing client delivery for 8 clients with a team of 3 and generating INR 1cr+ in 2 quarters (30% increase in ARR).

CATEGORY HEAD

Questt Technologies Pvt. Ltd.
07.2021 - 05.2022
  • Ideated and launched the end-to-end offerings for the test prep category (IIT JEE & NEET).
  • Managed online marketing activities and communication, acquiring 70k+ users in 5 months.
  • Led product development to create insightful reports, giving actionable strategies to the students.
  • Devised a rewards retention program for the teachers, increasing overall retention by 18%.

HEAD - CLIENT ENGAGEMENT

AWIGN Enterprises Pvt. Ltd.
08.2020 - 06.2021
  • Headed a team of 4 account managers, overseeing a total annual revenue of INR 36cr+.
  • Drove a consistent 15% MoM growth from the Strategic Enterprise Accounts, growing the revenue by 3x in 10 months.
  • Conceptualized and operationalized the Market Audit and Research Unit, generating ~10% incremental annual revenue.
  • Led monthly and quarterly business reviews with the Business Heads/CXOs of key accounts.
  • Set up processes to decrease the receivables ageing by 30%.

KEY ACCOUNT MANAGER

AWIGN Enterprises Pvt. Ltd.
08.2020 - 07.2021
  • Managed a diverse portfolio of enterprise & growth stage startups in retail, health care, foodtech and edtech sector, contributing 50% of the company's monthly revenue.
  • Scaled up the monthly revenue to 1.7x in 4 quarters from the existing clients.
  • Developed execution plans and pricing models to solve the key clients' operational needs.

SENIOR MANAGER - Business Operations

AWIGN Enterprises Pvt. Ltd.
02.2018 - 07.2019
  • Headed a team of 15 members, leading projects that drove ~40% of the total revenue.
  • Managed a PnL of the net annual revenue of INR 5cr.
  • Collaborated with the product team to test and develop the Fleet App and Internal dashboards, increasing the overall efficiency by ~15%.

Manager - Business Operations

AWIGN Enterprises Pvt. Ltd.
03.2017 - 01.2018
  • Planned and executed 10+ PAN India projects in across the four business units.
  • Set up the 600+ workforce, trained them, and executed pan India Business Development projects.

GRADUATE ENGINEER TRAINEE

TATA Motors Ltd.
08.2016 - 02.2017
  • Performed data exploration to identify the top defects in TCF line reducing DRL value by 81%.
  • Found and eradicated the root cause of the noise issue in turbocharger reducing the number of defects by 97%

Education

B.E.(Hons) - Mechanical Engineering

Birla Institute of Technology & Science
Old Goa, India
06.2016

Skills

  • Revenue Growth & Ops
  • Client Delivery & Support
  • Program & Project Management
  • Process Improvement/Optimisation
  • Team Management
  • Corporate Partnerships
  • Category Management
  • GTM Strategy
  • Business Strategy/Planning
  • Conflict Management/Resolution

Interests

  • Football: Represented Tata Motors in the Football Industrial tournament and reached the semifinals.
  • Poker: Part-time poker player with a keen interest in going to the WSOP
  • Drum Enthusiast

Timeline

DIRECTOR - Implementation & Engagement

DICE Enterprises Pvt. Ltd.
03.2023 - Current

PROGRAM DIRECTOR - New Revenue Channels

DICE Enterprises Pvt. Ltd.
07.2022 - 02.2023

CATEGORY HEAD

Questt Technologies Pvt. Ltd.
07.2021 - 05.2022

HEAD - CLIENT ENGAGEMENT

AWIGN Enterprises Pvt. Ltd.
08.2020 - 06.2021

KEY ACCOUNT MANAGER

AWIGN Enterprises Pvt. Ltd.
08.2020 - 07.2021

SENIOR MANAGER - Business Operations

AWIGN Enterprises Pvt. Ltd.
02.2018 - 07.2019

Manager - Business Operations

AWIGN Enterprises Pvt. Ltd.
03.2017 - 01.2018

GRADUATE ENGINEER TRAINEE

TATA Motors Ltd.
08.2016 - 02.2017

B.E.(Hons) - Mechanical Engineering

Birla Institute of Technology & Science

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Taran Srivastava