Summary
Overview
Work History
Education
Skills
Domains
Certification
Awards
Timeline
Generic

Tarang Jain

Senior Project Delivery Manager
Noida

Summary

Results-driven Senior Project Delivery Manager with 14 years of IT experience in Property & Casualty (P&C) insurance, specializing in leading large-scale, cross-functional digital transformation initiatives. Demonstrated expertise in managing complex, multi-stakeholder projects that align with strategic product vision and business objectives. Certified PMP and Certified Scrum Master (CSM) with a strong command of Agile frameworks and delivery best practices, ensuring effective project execution. Proficient systems thinker and facilitator, adept at enabling teams to make informed decisions while understanding business impacts, fostering collaboration, and resolving conflicts within diverse, multicultural environments.

Overview

9
9
years of professional experience
7
7
Certifications

Work History

Assistant Vice President - Delivery Management

EXL Services
10.2021 - Current
  • Led a large-scale digital transformation program, delivering over 25 automation solutions across underwriting, claims, and policy servicing using Microsoft Power Platform (Power Automate, Power Apps).
  • Managed cross-functional teams (15+ resources, including developers, analysts, testers, and architects), ensuring end-to-end collaboration between business and IT teams.
  • Acted as a PM tools expert, implementing and scaling Agile delivery frameworks in JIRA, Asana, Azure DevOps, and Microsoft Planner, including the configuration of custom workflows and dashboards.
  • Migrated 60+ legacy Appian workflows and Blue Prism bots to the Power Platform, resulting in over $750K in annual savings and increased maintainability.
  • Applied PMP and CSM best practices to standardize governance, sprint ceremonies, risk tracking, and stakeholder communication.
  • Utilized Azure DevOps for backlog management, sprint planning, capacity tracking, and release management, improving velocity by 25%, and reducing defects by 20%.
  • Developed and maintained risk registers and mitigation plans, ensuring zero critical delivery escalations during a 12-month rollout.
  • Collaborated with stakeholders across underwriting, claims, actuarial, compliance, and IT, achieving over 95% satisfaction through structured communication and reporting.
  • Delivered workflow automations that improved the quote-to-bind cycle by 40%, reduced claims triage time by 35%, and removed 70% of manual handoffs.
  • Led change management and delivery governance by developing standardized documentation, including organizational structure, RACI matrices, test, and deployment checklists; coordinated user training, and managed phased rollouts to support adoption, compliance, and operational readiness.
  • Mentored junior project managers and Agile teams, promoting a culture of ownership, continuous improvement, and Agile maturity.
  • Recognized by leadership for establishing an enterprise-grade Power Platform delivery model aligned to audit, risk, and compliance standards.

Senior Scrum Master

Irdeto
01.2020 - 10.2021
  • Managed Scrum processes for two engineering divisions of a total of 40+ members, ensuring Agile best practices and sprint goals achievement.
  • Implemented and tracked key Scrum metrics (burn down charts, sprint velocity, committed vs.). Actual work to boost team performance.
  • Led capacity planning and effort estimation to align team workload with sprint commitments.
  • Drove process improvements that increased team velocity by 30%.
  • Coached three Agile teams and mentored more than 30 engineers in Scrum practices and continuous improvement.
  • Collaborated closely with the Product Owner to prioritize the backlog and ensure work completion per the Definition of Done (DoD).
  • Developed and presented team efficiency reports to senior leadership.
  • Facilitated cross-team collaboration, removed impediments, and improved communication channels.
  • Managed the migration of projects from MS Azure DevOps to JIRA, serving as Project Administrator.

Scrum Master/Product QA Lead

Samsung R&D Institute
12.2016 - 01.2020
  • Defined business and system requirements for new and existing platform enhancements; delivered executive-ready status reports, presentations, and live project demos to senior leadership and stakeholders.
  • Represented the team at Samsung HQ (Korea), driving strategy for incremental service rollout on 2017 and 2018 Smart TV models during a focused 2-month engagement.
  • Acted as Product SME, conducting a deep analysis of the product lifecycle and digital broadcasting standards (DVB, ATSC, TV Plus), ensuring alignment with global market and technical standards.
  • I served as Scrum Master for 2 years, scaling and coaching 3 Agile teams to become self-managed, high-performing units focused on Smart TV native app development (e.g., Smart Browse, Gallery).
  • Facilitated all Agile ceremonies, created structured feedback loops, and led backlog grooming sessions to enhance delivery velocity and product quality.
  • Championed team alignment to Agile principles, ensuring all user stories met the Definition of Done (DoD) criteria for sprint closure.
  • Built and maintained real-time JIRA dashboards showcasing team burndown, release plans, and velocity, improving transparency and stakeholder trust.

Senior Software Engineer

Accenture
06.2016 - 12.2016
  • Helped in Collaboration and Prioritization of Sprints.
  • Support and work with product owner on backlog grooming to keep product backlog relevant and prioritized.
  • Tracked team’s progress, including burn down, velocity and release forecasting.
  • 4 Years of experience in Creation and Execution of Test Plans, Test Data and Regression Test Suites in Agile - Scrum methodology. Worked on multiple iterations and Sprints.
  • Regularly interacted with Clients and other team members across locations (USA, Canada, Italy, Poland) for reviews, clarifications, design walkthrough.
  • Automation feasibility analysis and creation of POCs for more than 4 projects, Test Planning, Test Preparation, Test Execution using QTP/UFT.
  • End to End System Integration testing (SIT) for functional modules.

Education

PGDBA - Management Accounting

Symbiosis University (S.C.D.L)
Pune
01.2016

B. Tech - Computer Science

Amity University
Noida, UP
01.2011

Skills

Agile Project Management

Scrum

Digital Transformations

Project Documentation

Product Roadmap

Capacity Planning

Azure DevOps

JIRA

Asana

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Domains

  • US insurance - P&C
  • Specialty Insurance
  • Media & Broadcasting
  • Health & Pharmaceuticals
  • Products - B2C


Certification

Google Project Management, Google/Coursera - 2022

Awards

  • Stellar Performer Award, EXL Digital, 2023
  • Super Squad Award, Automation Delivery Team, EXL Digital, 2025 & 2023
  • Leader – Samsung GWP (Great Workplace) – SE Group
  • 2019, Winner – Battle of Chefs, Samsung, 2018 (Cook without Fire)
  • Doubles – Samsung Annual Table Tennis Championships, 2017 & 2018
  • Accenture, 2015 & 2016 (Badminton, Cricket & Volleyball)
  • Winner, Accenture Business Quiz, GPTW, 2014
  • Star of the Month, Accenture, 2014, 2015
  • New Age Leader Award, Life Science Week, Accenture, 2012 (Best Organizational Skills)
  • Winner, Merck Fashion Show, Accenture, 2013

Timeline

PMP® - PMI (Ongoing)

12-2025

Generative AI for Project Manager - PMI

02-2025
Google Project Management, Google/Coursera - 2022
06-2022

Assistant Vice President - Delivery Management

EXL Services
10.2021 - Current
Microsoft Certified: Azure Fundamentals (AZ-900), Microsoft - 2021
09-2021

Senior Scrum Master

Irdeto
01.2020 - 10.2021
Certified ScrumMaster, Scrum Alliance, 2018
05-2018

Scrum Master/Product QA Lead

Samsung R&D Institute
12.2016 - 01.2020

Senior Software Engineer

Accenture
06.2016 - 12.2016
Certified Agile Professional, Agile Delivery School, Accenture, 2015
05-2015
Foundation - Business Analysis, Accenture Technology Academy, 2015
02-2014

PGDBA - Management Accounting

Symbiosis University (S.C.D.L)

B. Tech - Computer Science

Amity University

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Tarang Jain Senior Project Delivery Manager