Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shahbaz Hussain

Mumbai, India

Summary

Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Seasoned Business Analyst offering 8 years of expertise BFSI Domain and industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader

Hexaware Technologies Limited
09.2019 - Current
  • Designed and prepared technical reports, studies and related documentation.
  • Supported enterprise and business goals by introducing new product and service offerings.
  • Built, edited and tested customized computer system programs.
  • Documented diagnostic results and supported root cause analysis and troubleshooting.
  • Produced tables, pivot reports and charts for use in key decision-making processes.
  • Planned and led administration of management information system for achieving threshold-level performance.
  • Guided testing process and validation for major software releases.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Held weekly team meetings to inform team members on company news and updates.
  • Created and managed project plans, timelines and budgets.
  • Made recommendations on business intelligence tools to cut processing time by 2x.

Senior Analyst

Tata Consultancy Services
04.2015 - 12.2018
  • Discovered root causes of problems and identified appropriate solutions.
  • Optimized core processes to improve business performance and operational agility.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Worked varied hours to meet seasonal and business needs.
  • Managed customer relations through communication and helpful interactions.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Implemented quality control system that reduces defects by 30% and also increased production efficiency by 50%.

Education

Bachelor of Commerce - Accounting And Business Management

Sambalpur University
Rourkela
07.2014

Skills

  • SQL
  • RPA Tool (Automation Anywhere)
  • Xceptor Tool
  • Lean Six Sigma
  • MS Office Expert
  • Data Collection
  • Planning and Coordination
  • Decision-Making
  • Analytical and Critical Thinking
  • Data Analytics proficiency
  • MIS
  • Requirements analysis
  • Data extraction and synchronization
  • Business Analysis
  • Operational Excellence
  • Technical Support

Certification

  • Certified Green Belt Six Sigma, Tata Consultancy Services - 2016.
  • Google Data Analytics - Professional Certification.

Timeline

Team Leader

Hexaware Technologies Limited
09.2019 - Current

Senior Analyst

Tata Consultancy Services
04.2015 - 12.2018

Bachelor of Commerce - Accounting And Business Management

Sambalpur University

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Shahbaz Hussain