To be a part of an organization, allowing me the opportunity to implement and improve my skills with the autonomy to produce creative and quality ideas; work as a highly knowledgeable and motivated player in a team environment and be assigned challenging tasks and projects.
Overview
6
6
years of professional experience
Work History
Senior Customer Service Executive
M/s Muthoot Fincorp Limited
03.2022 - 08.2025
Company Overview: (NBFC)
Handling Cash Management Services and responsible for Cash Transactions throughout the day
Handling Operations (preparing vouchers for daily transactions, Ensuring Proper and Complete file of Loan Documentation and Customer signature on requisite place) within the organization from Initiating the Loan Process to Final Disbursement.
Dealing with Customer for end to end dealing from Loan Login to Disbursement
Handling Customer enquiries thorough out the Day and Providing them the Resolutions as required for the queries.
Responsible for Money Transfer transactions and Various Day to day activities.
Responsible for Solving of Various Customer Complaints during Customer dealing.
Responsible for Resolving the Queries during Internal Audit and resolving the queries.