Tarkeshwer Kumar
Faridabad
Summary
Resourceful Senior Associate, Projects recognized for high productivity and efficient task completion. Skilled in project management, process optimization, and stakeholder communication. Excel at problem-solving, team collaboration, and adaptability to ensure successful project outcomes. Committed to leveraging these skills to drive projects forward effectively.
Overview
8
8
years of professional experience
Work History
Senior Associate Projects
Cognizant Technology Solutions
Noida
01.2023 - Current
- Good Knowledge of SQL and PLSQL
- Worked well in a team setting, providing support and guidance.
- Collaborate with cross-functional teams to identify and implement process improvements for better service.
- Writing SQL scripts for data analysis and data amendment to resolve incidents on ServiceNow for user reported data issues.
- Provided support to address the Application and Data related issues and implement necessary fix.
- Provide first-level technical support to users via email and Microsoft Teams calls
- Escalate complex technical issues to appropriate teams for resolution and follow up to ensure timely resolution.
- Create and Implement Change Requests in Service now.
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
- Maintained documentation of all the processes related to Data Analysis.
- Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
- Worked with internal teams to understand business needs and changing strategies.
- Monitored performance and quality control plans to identify improvements in data systems.
IT Analyst
Tata Consultancy Services
Noida
02.2017 - 12.2022
- Worked on SQL and PLSQL Support and Development.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Identified issues within databases, performed troubleshooting and implemented effective solutions by Query tuning and Optimization, altering database design and Indexing strategies.
- Providing L2/L3 Support for application by identifying Root Cause of issues and doing bug fixes.
- Worked as PMO of the project and have helped in audit quarterly and used to create PMR (Project Monthly Report) every month.
- Worked as BCP(Business Continuity Plan) spoc and used to execute different type of BCP drills every month and quarterly and half yearly.
- Provided technical support for existing reports, dashboards or other tools.
- Identified needs of customers promptly and efficiently.
- Leveraged SQL queries to extract, transform and load data into databases.
Education
Bachelor of Technology - Biomedical Engineering
Deenbandhu Chhoturam University of Sci & Tech
Sonipat08-2017
Skills
- Requirement Gathering
- Database programming and SQL
- Strong work ethic
- Data analysis
- Structured query language (SQL)
- UNIX system
- Basics of Power Bi
Affiliations
- Cricket
- Marathon
- Poetry
Timeline
Senior Associate Projects
Cognizant Technology Solutions
01.2023 - Current
IT Analyst
Tata Consultancy Services
02.2017 - 12.2022
Bachelor of Technology - Biomedical Engineering
Deenbandhu Chhoturam University of Sci & Tech