Tarun Bahuguna
Sale Manager
New Delhi,DL
Summary
Proven leader in account management at Hilti India Pvt Ltd, adept in business development and interpersonal communication. Excelled in optimizing product performance, enhancing customer satisfaction, and mentoring teams for continuous improvement. Achieved significant account growth through strategic analysis and a consultative sales approach. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Senior Technical Account Manager
Hilti India Pvt Ltd
06.2015 - Current
- Managed complex customer accounts, ensuring timely resolution of issues and effective communication.
- Mentored junior team members, fostering a culture of continuous learning and development.
- Led training sessions for both internal teams and external clients to ensure efficient product usage.
- Implemented innovative strategies to optimize product performance for client needs.
- Ensured adherence to industry best practices in all aspects of account management activities.
- Conducted thorough data analysis to identify trends and opportunities for improvement within customer accounts.
- Developed strong relationships with key clients, leading to increased account retention and growth.
- Used consultative sales approach to understand and meet customer needs.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
B.E Electrical - Electrical Engineering
04.2001 -
Skills
Sales Support
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of Specification and Closure of Tested FireStop Systems at Hindan Airforce Station.
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Technical Account Manager - Hilti India Pvt Ltd
06.2015 - Current
PEC - B.E Electrical, Electrical Engineering
04.2001 -
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